What is better AlertOps or SquidsDBaaS? Today’s enterprises look for the best Customer Support Software product to remain competitive. On this page we help you with choosing the best service, by allowing you to compare AlertOps and SquidsDBaaS down to the very details of their individual functions.
It is also possible to make use of our total scoring values, which rate the software all round quality and performance. AlertOps got a 8.0 score, while SquidsDBaaS has a score of 8.4. Likewise, you can compare their general user satisfaction rating: 98% (AlertOps) against 100% (SquidsDBaaS). Don’t forget to choose the solution that best addresses your most urgent needs, not the software with the most robust features.
Those of you who are pressed for time or want a IT Service Software suggestion from our experts might want to investigate these top choices for this year: Freshservice, Zendesk, LiveAgent.
AlertOps offers several plans for users to choose from, including an enterprise pricing plan that gives you access to all of the features of the incident management and response solution. Here are the details:
Starter Pack – $0
Android & iOS app
Unlimited push & email notifications
125 SMS or 25 Voice notifications (US/Canada)
75 SMS or 25 Voice notifications (International)
Unlimited teams
On-call schedules
Escalations
Open API
Integrations with monitoring tools
Integrations with ChatOps
Security roles
Incident alert prioritization & deduplication
Rich alerts
Alert lifecycle monitoring
Unlimited API requests
Support via online help center
Standard – $8/month ($5 if billed annually)
All features in Starter Pack, Plus:
Unlimited SMS or Voice notifications (US/Canada)
25 SMS or 25 Voice notifications/user/month (International)
Support via online help center, email, & chat
Premium – $18/month ($15 if billed annually)
All features in Standard Plan, Plus:
Unlimited SMS or Voice notifications (International)
AlertOps is an incident management solution that provides ITOps, DevOps, SecOps, amd IT helpdesk teams with an efficient and effective way to monitor, analyze, and resolve critical and complex IT events and issues.
Squids.io offers enterprise pricing plans through virtual CPU-usage-based license subscription. The total monthly price includes resource charges from Squids.io and the selected cloud provider. You can also use the DBaaS solution for free by choosing the community plan. Here are the details:
Community
Database deployment
Resource upgrading
Full Database lifecycle management
Insights
High-availability architecture
Security
Support via direct web & chat group
Standard – $0.011/vCPU hour
All features in Community Plan, Plus:
Automation
Multi-cloud migration/cloning
Performance monitoring & notifications
Database cloning, backup, fault recovery, & other maintenance services
Squids.io is a Database-as-a-Service solution for businesses and developers to build and run high-availability and cost-effective databases across cloud environments.
Almost as important as functionalities and customer support level are pricing options made available by AlertOps and SquidsDBaaS. Even though pricing should not be the sole element it’s without a doubt a significant thing to consider. You should count on a flexible pricing package that can be matched with your company size and easily scaled up when your team develops. Be sure that you don’t choose packages that have extra features that you won’t find a use for and always try to contact with the vendor directly because enterprises can frequently benefit from more affordable prices. You should also try out a free trial or demo of each solution to spend at least some time using it. It’s a helpful experience that doesn’t ask you to invest any money and provides you with a reliable overview of what it feels like to work with AlertOps and SquidsDBaaS.
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