What is better AlertOps or Action1? Reviewing products for the top Customer Support Software need not be tough. On our review platform, it is possible to match AlertOps and Action1 and right away evaluate their differences. We allow you to check their functions, supported devices, customer support, pricing, terms, and many more.
You can also compare their overall score (8.0 for AlertOps vs. 8.9 for Action1) and overall customer satisfaction level (98% for AlertOps vs. 94% for Action1). Spend some time and examine your top alternatives and discover which one is ideal for your company. Similarly, you have to assess the vendor’s background; can you count on them and will they still be on the market in the future?
At this time, the most significant services in our IT Service Software category are: LiveAgent, Freshservice, Zendesk.
AlertOps offers several plans for users to choose from, including an enterprise pricing plan that gives you access to all of the features of the incident management and response solution. Here are the details:
Starter Pack – $0
Android & iOS app
Unlimited push & email notifications
125 SMS or 25 Voice notifications (US/Canada)
75 SMS or 25 Voice notifications (International)
Unlimited teams
On-call schedules
Escalations
Open API
Integrations with monitoring tools
Integrations with ChatOps
Security roles
Incident alert prioritization & deduplication
Rich alerts
Alert lifecycle monitoring
Unlimited API requests
Support via online help center
Standard – $8/month ($5 if billed annually)
All features in Starter Pack, Plus:
Unlimited SMS or Voice notifications (US/Canada)
25 SMS or 25 Voice notifications/user/month (International)
Support via online help center, email, & chat
Premium – $18/month ($15 if billed annually)
All features in Standard Plan, Plus:
Unlimited SMS or Voice notifications (International)
AlertOps is an incident management solution that provides ITOps, DevOps, SecOps, amd IT helpdesk teams with an efficient and effective way to monitor, analyze, and resolve critical and complex IT events and issues.
All the data, information and statistics that we shared in this analysis were gathered from official company sites, marketing content available online, actual experience from real customers as well as our own everyday use of each app by a professional reviewer. We pay a lot of attention to comprehensively test each software, as a result we not only test it internally, but we also compare our findings with views of other members from the SaaS community.
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