What is better Alchemer or RAPIDSPIKE? Examining products to find the best Customer Experience Management Software doesn't have to be complicated. On our review platform, we enable you to match Alchemer and RAPIDSPIKE and immediately analyze their varying features. We allow you to take a look at their uniqe benefits, supported devices, support service, prices, terms, plus more.
You may also examine their overall score (9.6 for Alchemer vs. 7.0 for RAPIDSPIKE) and overall customer satisfaction level (94% for Alchemer vs. 92% for RAPIDSPIKE). Take your time and assess your top alternatives and see which one is ideal for your company. Likewise, you must assess the software company’s background; can they be relied upon and will they still be on the market a few years from now?
We know that not all people have the time to try out dozens of various services, so we created a list of suggestions that you may find useful. Our top choices for the Survey Tools category are: Qualtrics Research Core, Sogolytics, Alchemer.
Alchemer gives you a free 7-day trial to test out their features. When the trial is over, you may proceed with the following pricing options available:
Collaborator Plan Type – $55 per month ($315 Annually)
Unlimited surveys
Unlimited questions
Virtually unlimited responses (no extra charge!)
25 essential question types
Data exports (CSV, PDF, PPT, XLS)
Email support
Professional Plan Type – $165 per month ($1075 Annually)
Everything in Collaborator, plus:
Advanced question types
Advanced reports (profile, longitudinal)
Segment and filter reports
Advanced logic and piping
A/B split testing
Email and phone support
Disqualifications
API access
Full Access – $275 per month ($1895 Annually)
Everything in Professional, plus:
Max diff
Conjoint analysis
Crosstab reports
TURF reports
Open-text analysis
SPSS export
R scripts
Audio and video sentiment
Image heatmap
Data-cleaning tool
Custom scripting
Enterprise Platform – By quote
With Alchemer, you collect the best data, integrate it into your existing business applications and processes, and act on it. All while maintaining strict data governance. Alchemer helps you move from gathering data and feedback to acting on it and closing the loop with customers. Contract Alchemer for more information.
Alchemer integrates with the following business systems and applications:
Salesforce CRM software
Slack
Microsoft Dynamics CRM and ERP software
Tableau Business Intelligence (BI) and reporting software
Microsoft Power BI software
HubSpot
MailChimp
LRS/LMS
KnowledgeOwl
ZenDesk
Facebook
SMS
Alchemer also offers hundreds of integrations through Zapier, plus an easy-to-integrate API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Kaiser Permanente, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powerful but flexible data collection and analysis platform designed for businesses. Features preconfigured surveys, workflows and feedback tools to help teams gather information required from internal and external sources. The preconfigured feedback assessments ensure GDPR and CCPA-compliant security for customer data.
RAPIDSPIKE offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:
No Customer Experience Management Software will be able to cater to all the needs of a business. Though main features of Alchemer and RAPIDSPIKE are important you should also carefully analyze the integrations provided by a given app. Very often your team will already be working with other types of SaaS software in your company and it’s definitely better to opt for apps that integrate well with one another. With that approach you can be certain of a reliable exchange of information between your teams and apps, which can considerably reduce time spent on migrating between one software and the next.
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