What is better Alchemer or OPINATOR? Getting the right Customer Experience Management Software product is as straightforward as evaluating the good and poor functions and terms offered by Alchemer and OPINATOR. Here it's also possible to match their general scores: 9.6 for Alchemer vs. 8.0 for OPINATOR. Or you can check their general user satisfaction rating, 94% for Alchemer vs. N/A% for OPINATOR.
We suggest that you spend some time to study their differences and figure out which one is the better option for your business. What’s more don’t forget to factor in your company’s or industry’s unique case, for instance, a multilingual solution for a global team or a mobile version to help you work away from your office.
We know that not all people have the time to test dozens of various solutions, so we created a list of recommendations that you may find useful. Our top choices for the Survey Tools category are: Sogolytics, Qualtrics Research Core, Alchemer.
Alchemer gives you a free 7-day trial to test out their features. When the trial is over, you may proceed with the following pricing options available:
Collaborator Plan Type – $55 per month ($315 Annually)
Unlimited surveys
Unlimited questions
Virtually unlimited responses (no extra charge!)
25 essential question types
Data exports (CSV, PDF, PPT, XLS)
Email support
Professional Plan Type – $165 per month ($1075 Annually)
Everything in Collaborator, plus:
Advanced question types
Advanced reports (profile, longitudinal)
Segment and filter reports
Advanced logic and piping
A/B split testing
Email and phone support
Disqualifications
API access
Full Access – $275 per month ($1895 Annually)
Everything in Professional, plus:
Max diff
Conjoint analysis
Crosstab reports
TURF reports
Open-text analysis
SPSS export
R scripts
Audio and video sentiment
Image heatmap
Data-cleaning tool
Custom scripting
Enterprise Platform – By quote
With Alchemer, you collect the best data, integrate it into your existing business applications and processes, and act on it. All while maintaining strict data governance. Alchemer helps you move from gathering data and feedback to acting on it and closing the loop with customers. Contract Alchemer for more information.
Alchemer integrates with the following business systems and applications:
Salesforce CRM software
Slack
Microsoft Dynamics CRM and ERP software
Tableau Business Intelligence (BI) and reporting software
Microsoft Power BI software
HubSpot
MailChimp
LRS/LMS
KnowledgeOwl
ZenDesk
Facebook
SMS
Alchemer also offers hundreds of integrations through Zapier, plus an easy-to-integrate API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Kaiser Permanente, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powerful but flexible data collection and analysis platform designed for businesses. Features preconfigured surveys, workflows and feedback tools to help teams gather information required from internal and external sources. The preconfigured feedback assessments ensure GDPR and CCPA-compliant security for customer data.
OPINATOR provides users with the means to make quick and easy integrations. Therefore, connecting the application with other services requires only a short link to enable its interactive elements to be utilized in any form anywhere, such as in:
Website Pop-Ups
QR Codes
SMS & Email Campaigns
Chatbots
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BBVA, Northface, Santander
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A multi-channel customer interactions management service that enables organizations to engage their target audiences in real-time.
Company Email
info@opinator.com
Contact No.
Company's Address
Innology Ventures, S.L.
Paseo de la Castellana 210, Piso 8
Puerta 10, 28046 Madrid
Spain
Almost as important as functionalities and client support quality are pricing plans offered by Alchemer and OPINATOR. Even though cost should not be the sole aspect it’s definitely a significant thing to consider. You should look for a flexible pricing package that can be matched with your business size and easily scaled up every time your team develops. You should be certain you don’t choose plans that include complex tools that you won’t use and always make an effort to get in touch with the vendor directly as big companies can often benefit from more affordable prices. You should also give a chance to a free trial or demo of every software to spend at least some time working with it. It’s a valuable experience that doesn’t ask you to invest any money and provides you with a solid overview of what it feels like to work with Alchemer and OPINATOR.
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