What is better Alchemer or SurveyLab? It’s a good idea to use our scoring system to give you a general idea which Survey Tools product is will work better for your business. For overall product quality, Alchemer earned 9.6 points, while SurveyLab earned 8.4 points. Meanwhile, for user satisfaction, Alchemer scored 94%, while SurveyLab scored N/A%.
Details about their functions, tools, supported platforms, customer service, plus more are available below to provide you with a more correct comparison. Don’t forget to get only the functions your business requires so you don’t waste cash for features which are redundant.
Currently, the most significant services in our Survey Tools category are: Alchemer, Sogolytics, Qualtrics Research Core.
Alchemer gives you a free 7-day trial to test out their features. When the trial is over, you may proceed with the following pricing options available:
Collaborator Plan Type – $55 per month ($315 Annually)
Unlimited surveys
Unlimited questions
Virtually unlimited responses (no extra charge!)
25 essential question types
Data exports (CSV, PDF, PPT, XLS)
Email support
Professional Plan Type – $165 per month ($1075 Annually)
Everything in Collaborator, plus:
Advanced question types
Advanced reports (profile, longitudinal)
Segment and filter reports
Advanced logic and piping
A/B split testing
Email and phone support
Disqualifications
API access
Full Access – $275 per month ($1895 Annually)
Everything in Professional, plus:
Max diff
Conjoint analysis
Crosstab reports
TURF reports
Open-text analysis
SPSS export
R scripts
Audio and video sentiment
Image heatmap
Data-cleaning tool
Custom scripting
Enterprise Platform – By quote
With Alchemer, you collect the best data, integrate it into your existing business applications and processes, and act on it. All while maintaining strict data governance. Alchemer helps you move from gathering data and feedback to acting on it and closing the loop with customers. Contract Alchemer for more information.
Alchemer integrates with the following business systems and applications:
Salesforce CRM software
Slack
Microsoft Dynamics CRM and ERP software
Tableau Business Intelligence (BI) and reporting software
Microsoft Power BI software
HubSpot
MailChimp
LRS/LMS
KnowledgeOwl
ZenDesk
Facebook
SMS
Alchemer also offers hundreds of integrations through Zapier, plus an easy-to-integrate API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Kaiser Permanente, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powerful but flexible data collection and analysis platform designed for businesses. Features preconfigured surveys, workflows and feedback tools to help teams gather information required from internal and external sources. The preconfigured feedback assessments ensure GDPR and CCPA-compliant security for customer data.
SurveyLab offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Starter – $49/month or $490/year
Unlimited questions
1000 responses / month
Skip logic
CSV
Standard online survey functionality, including question logic and graphical reports
Advanced – $99/month or $990/year
Unlimited questions
2500 responses / month
Skip logic
CSV, Excel, SPSS
Survey branding
For small companies
Enhanced online survey functionality, including survey report filters and data export
Professional – $249/month or $2,490/year
Unlimited questions
Unlimited responses
Advanced skip logic
CSV, Excel, SPSS, PDF, PowerPoint
Survey branding
Ssl / https security
3 users
Priority support
Zapier integration
For professionals and mid-size companies. Best for group work
Multi-user support, SSL/HTTPS, branded surveys
Enterprise – By quote
Unlimited questions
Unlimited responses
Advanced skip logic
CSV, Excel, SPSS, PDF, PowerPoint
Survey branding
SSL / HTTPS security
5+ users
Dedicated support
API & integration
On-demand development
Survey panel
White label
On-premise
For big companies and demanding users
Tailored solutions including API, system integration and on-demand development
In case you are still having doubts about which service will work best for your business it may be a sensible idea to analyze each service’s social metrics. Such metrics are quite often a sign of how popular each software is and how large is its online presence.For example, if you analyze Alchemer LinkedIn profile you’ll see that they are followed by 2602 users. In case of SurveyLab the amount of followers on their LinkedIn page is 31.
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