What is better Alchemer or GuideMe? Examining products to get the best Customer Experience Management Software does not always have to be difficult. On our review platform, you can easily match Alchemer and GuideMe and promptly evaluate their unique elements. We allow you to check their features, supported devices, support service, pricing rates, terms, and many more.
You may also assess their overall score (9.6 for Alchemer vs. 6.9 for GuideMe) and overall customer satisfaction level (94% for Alchemer vs. 100% for GuideMe). Spend some time and review your top options and find out which one is right for your company. You should also assess the software vendor’s background; are they reliable and will they still be on the market in the future?
Those of you who are pressed for time or need a Survey Tools advice from our experts might want to examine these top choices for the current year: Alchemer, Qualtrics Research Core, Sogolytics.
Alchemer gives you a free 7-day trial to test out their features. When the trial is over, you may proceed with the following pricing options available:
Collaborator Plan Type – $55 per month ($315 Annually)
Unlimited surveys
Unlimited questions
Virtually unlimited responses (no extra charge!)
25 essential question types
Data exports (CSV, PDF, PPT, XLS)
Email support
Professional Plan Type – $165 per month ($1075 Annually)
Everything in Collaborator, plus:
Advanced question types
Advanced reports (profile, longitudinal)
Segment and filter reports
Advanced logic and piping
A/B split testing
Email and phone support
Disqualifications
API access
Full Access – $275 per month ($1895 Annually)
Everything in Professional, plus:
Max diff
Conjoint analysis
Crosstab reports
TURF reports
Open-text analysis
SPSS export
R scripts
Audio and video sentiment
Image heatmap
Data-cleaning tool
Custom scripting
Enterprise Platform – By quote
With Alchemer, you collect the best data, integrate it into your existing business applications and processes, and act on it. All while maintaining strict data governance. Alchemer helps you move from gathering data and feedback to acting on it and closing the loop with customers. Contract Alchemer for more information.
Alchemer integrates with the following business systems and applications:
Salesforce CRM software
Slack
Microsoft Dynamics CRM and ERP software
Tableau Business Intelligence (BI) and reporting software
Microsoft Power BI software
HubSpot
MailChimp
LRS/LMS
KnowledgeOwl
ZenDesk
Facebook
SMS
Alchemer also offers hundreds of integrations through Zapier, plus an easy-to-integrate API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Kaiser Permanente, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powerful but flexible data collection and analysis platform designed for businesses. Features preconfigured surveys, workflows and feedback tools to help teams gather information required from internal and external sources. The preconfigured feedback assessments ensure GDPR and CCPA-compliant security for customer data.
Almost as important as functionalities and user support level are pricing options provided by Alchemer and GuideMe. Although price should not be the sole element it’s without a doubt a key thing to think about. You should look for a flexible pricing plan that can be adjusted to your team size and effortlessly scaled up when your business expands. Be sure that you don’t opt for pricing plans that have additional tools that you won’t find useful and always make an effort to contact with the vendor directly because big companies can often benefit from discounts. You should also check out a free trial or demo of every solution to spend at least some time using it. It’s a helpful experience that doesn’t need you to pay any money and offers a practical overview of what it feels like to work with Alchemer and GuideMe.
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