What is better AJ Help Desk or Front? When comparing AJ Help Desk and Front, you can easily see which Help Desk Software product is the more suitable option. This means that your organization can select the most productive and efficient program. You can study the specifics, including available tools, costs, plans offered by each vendor, offer stipulations, etc.
We also let you check their general scores to know which one appears to be more beneficial for your firm. AJ Help Desk has 7.2 points for overall quality and 97% rating for user satisfaction; while Front has 8.8 points for overall quality and 90% for user satisfaction. Similarly, you can also assess which software business is more credible by sending an email inquiry to both and check which company replies without delays.
We are aware that not all people have the time to test a wide range of various solutions, so we prepared a list of recommendations that you may find useful. Our top choices for the category are: .
AJ Help Desk is available as a licensed product that carries all features plus extensive technical support. Users can purchase the AJ Help Desk software for a one-time payment of $399.
Front has built the plans that help you build stronger relationships:
Starter – $19/user per month (billed annually)
Multi-channel messaging (excludes Voice)
Live chat
Team collaboration on customer messages
Calendar and one-click meeting scheduling
Basic automation
Integrations with 3rd-party tools (excludes automation, communications, and custom plugins)
Security & compliance
Prime – $49/user per month (billed annually)
EVERYTHING IN STARTER, PLUS:
CRM integration
Analytics
Advanced workflows
Enterprise – $99/user per month (billed annually)
EVERYTHING IN PRIME, PLUS:
Smart Rules
User and team management
Onboarding and solution design
Change management
The plans offered by Front require at least 2 users. We’re happy to talk you through what would work best for your business — just reach out at sales@frontapp.com.
Front integrates with the following business systems and applications:
Salesforce
Slack
Intercom
HubSpot
Pipedrive
AskNicely
Nicereply
Asana
Airtable
Monday.com
Clickup
Delighted
Outreach
Office 365
Drift
Github
Gainsight
Jira
Gmail
Google Drive
Guru
Aircall
Census
Clearbit
Dropbox
Facebook Messenger
Twitter
WhatsApp
Helpdocs
Shopify
Twilio SMS
Instagram
Make (formerly Integromat)
Zoho CRM
Zapier
Zoom
Find the full list on front.com/integrations.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
HOMER, CSA Transportation, NearNorth
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Front is an efficient inbox management app featuring a unified inbox that consolidates multiple channels in one place for better team collaboration. With Front, you can rest assured that all your emails will be accounted for. It has an intuitive contacts database and integrates well with social media channels.
When you choose a service that you think will work best for your business you shouldn’t simply limit yourself to what reviewers have to say about it. In many cases personal experience with the app will vary, depending on specific goals and needs. That’s the reason why in our reviews we also provide our User Satisfaction Rating for every solution to give you a quick overview of how actual users of AJ Help Desk and Front estimate their contact with the service. Our algorithm is built around detailed analysis of product mentions on other sites, social networks and blogs, so you are going to get a full and credible landscape of what other users think about every solution. In this case AJ Help Desk got a total satisfaction rating at 97% while for Front 90% of people claim they had a positive experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
