Freshdesk Messaging
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Smart FAQs
- Elastic Search + Airim Magic
- Multiple Contact Options
- Embed Forms and Surveys
- Leave Intent Triggers
- Strong Call to Action
- Tooltips
- Customizable Colors
Pricing Info
Pricing Info
Check out Airim’s basic and enterprise pricing options and see which ones suit your business best.
Free
- Up to 1,000 unique website visitors /month
- Unlimited FAQs
- Triggers and
- Targeted Messaging
- Lead Contact Form
Medium Traffic – $199/month
- All Free features
- Up to 100,000 unique
- website visitors /month
- API Integration (Zapier)
- Custom Forms and
- Targeted Offers
- 24 X 7 Priority Support
High Traffic – $799/month
- All Medium Traffic features
- Up to 1,000,000 unique
- website visitors /month
- Dedicated Account Manager
- Logic-based Forms
- Custom Reporting
Enterprise – Custom Enterprise Pricing
- All features
- Customer Interaction Newsfeed
- Custom Analytics Dashboard
- Data Loss Prevention (DLP)
- Other Custom Services
Integrations
Integrations
Airim integrates with the following business systems and applications:
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Practo, Zoomcar, Exotel
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Airim widget is the quickest way for visitors to find the right content in the user's website or app. It helps them sell faster at scale, as well as get a highly accurate real-time picture of what the target market actually needs.
Company Email
Contact No.
Company's Address
Airim Inc.
Bengaluru, KA 560001
India
Airim Comparisons
Popular Airim Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unified Team Inbox
- AI chatbots
- Chatbot builder
- Campaigns
- Canned responses
- Bulk inbox actions
- Intelligent load balancing
- Assignment rules
- Real-time dashboard
- Report templates
- Custom reports
- Multi-language support
- App integrations and custom APIs
Pricing Info
Freshdesk Messaging offers one Free plan and three paid plans. Below are specific pricing details and the features included in these plans.
Free
- Chatbot Builder
- Chatbot Analytics
- Inbox Views
- Topics
- Groups
- Conversation Labels
- Bulk Actions
- User Properties
- Mobile SDK
- WordPress Integration
- Freshdesk Support Desk Integration
- Shopify Integration
Growth – $15/agent/month (billed annually), $18/agent/month (billed monthly)
- Everything in the Free plan, plus
- Up to 2,000 bot sessions/month (free)
- Assignment Rules
- Priority Inbox
- Canned Responses
- Private Notes
- User Events and Timeline
- User Segmentation
- Business Hours (Global)
- Offline Experience
- Basic Dashboard
- FAQs
- Conversations Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
Pro – $39/agent/month (billed annually), $47/agent/month (billed monthly)
- Everything in Growth, plus
- Up to 3,000 bot sessions/month (free)
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- IntelliAssign
- Business Hours (by Groups)
- Co-Browsing
- Live Translate
- Advanced Dashboard
- Advanced Automations
- Team Performance Report
- Agent Availability Report
- Roles and Permissions
- CSAT Survey and Report
- Conversation APIs
- 300K MUV/agent
Enterprise – $69/agent/month (billed annually), $83/agent/month (billed monthly)
- Everything in Pro, plus
- Up to 5,000 bot sessions/month (free)
- Allowed IPs
- Allowed Domains
- User Authentication (JWT)
- 400K MUV/agent
Integrations
Freshdesk Messaging offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include:
- Telegram
- Line
- TeamViewer
- Salesforce
- Hubspot CRM
- Pipedrive
- ZohoCRM
- BigCommerce
- WooCommerce
- Shopify
- Stripe
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Harvey Norman, Dunzo, Klarna, Blue Nile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A messaging solution designed to help businesses deliver efficient, personalized customer service. Through the platform, agents can use a unified Team Inbox to manage all customer queries across multiple communication channels. Self-service AI chatbots also reduce agent workload without compromising customer service levels.
Company Email
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo CA 94403
Freshdesk Messaging Comparisons
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In case you are still having doubts about which solution will be best for your business it may be a good idea to examine each service’s social metrics. Such metrics are quite often a way to see how popular a given service is and how wide is its online presence. For instance Airim Twitter profile has currently 43 followers. At the same time Freshdesk Messaging Twitter is followed by 10854 people.
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