Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Error Grouping
- Aggregated Error Data
- Error Details
- Complete Stack Trace, Context, and Metadata
- Deploy Tracking
- Error Searching
- Error Filtering
- Error Charts
- Duplicate Detection
- Multiple Programming Language Support
- Fix Bug Quickly
- Collaboration on Errors/Bugs
- Project Management Workflow Integration
- Email Notifications
- Custom Alerts and Notifications
- Historical Data Retention
- iOS and Android Apps
Pricing Info
Pricing Info
Airbreak offers several SMB and enterprise pricing plans, depending on the number of applications users will monitor, the size of their team, the type of support they need, and other attributes. Give the details a look, and choose the best plan for your team:
Airbreak Essential Plan
- $49/Month
- 25 Errors/Min Rate Limit
- 5 Applications Monitored
- 5 Team Members
- 30 Days Historical Data Retention
- Email Support
Airbreak Startup Plan
- $99/Month
- 75 Errors/Min Rate Limit
- 15 Applications Monitored
- 15 Team Members
- 90 Days Historical Data Retention
- Phone Support
Airbreak Growth Plan
- $249/Month
- 200 Errors/Min Rate Limit
- Unlimited
- 25 Team Members
- 180 Days Historical Data Retention
- Priority
Airbreak Enterprise Plan – By quote
- Integrated Deploy Tracking
- Automated Error Prioritization
- Workflow Integration
- On-Premise Installation (optional)
- HIPPA, PCI and SOX Compliance (optional)
Integrations
Integrations
Airbrake supports the following integrations:
- Slack
- JIRA Software
- GitHub
- Zapier
- ProjectManager.com
- HipChat
- Bitbucket
- Pivotal Tracker
- Datadog
- Assembla
- VisitorTrack
- Workato
- Clearlogin
- Bitium
- Flowdock
- BigPanda
- Broadsoft Team-One
- OpsGenie
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The New York Times, Oracle, Netflix
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Airbrake is a bug and error tracking solution designed for web and mobile app development teams; featuring its intelligent error grouping. error reporting, and bug fixing capabilities.
Company Email
sales@airbrake.io
Contact No.
Company's Address
535 Mission Street, 14th floor,
San Francisco, CA 94105
USA
Airbrake Comparisons
Popular Airbrake Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
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All the data, facts and reviews that we provided in this analysis were collated from official company websites, advertising materials available online, actual experience from real users as well as our own hands-on use of each app by an expert. We do our best to comprehensively analyze every product, so we not only analyze it ourselves, but we also correlate our results with views of other members from the SaaS community.
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