AdminiTrack
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Cloud-Based System
- Multi-Project Views
- Single View Data Display
- User Level Navigation
- Project Level Navigation
- Real-Time Project Statistics
- Automated Email Notifications
- Customizable Field Names
- Task Document Attachment
- Document Library
- Custom Report Maker
- Role-Based Security Controls
- Export Data Wizard
- Weekly Automated Export
- Annual Bulk Export
- Open API
- ASMX-Based API
- Free Upgrade
- Free Support
Pricing Info
Pricing Info
AdminiTrack offers several enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:
Silver 1 – $59.95/monthly payment
- 5 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 1GB Attachment Space
Silver 2 – $177/monthly payment
- 15 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 5GB Attachment Space
Silver 3 – $327/monthly payment
- 30 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 5GB Attachment Space
Gold 1 – $645/monthly payment
- 60 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 10GB Attachment Space
Gold 2 – $895/monthly payment
- 100 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 20GB Attachment Space
Gold 3 – $1,305/monthly payment
- 150 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 30GB Attachment Space
Platinum 1 – $2,125/monthly payment
- 2500 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 50GB Attachment Space
Platinum 2 – $4,125/monthly payment
- 500 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 100GB Attachment Space
Platinum 3 – $8,000/monthly payment
- 1,000 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 200GB Attachment Space
Titanium – $18,750/monthly payment
- 2,500 Users
- Unlimited Issues and Projects
- Email Support & Upgrades
- 500GB Attachment Space
Customers can choose from three billing period options:
- Monthly License (for North America subscribers only)
- 6 Month License (with 10% discount)
- One Year Subscription (with 15% discount)
Integrations
Integrations
AdminiTrack offers an open API and has the capability of seamlessly integrating with an organization’s essential programs.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An intuitive web-based issue tracking system.
Company Email
support@adminitrack.com
Contact No.
Company's Address
2221 Peachtree Road NE, Suite D629,
Atlanta, GA 30309,
USA
AdminiTrack Comparisons
Popular AdminiTrack Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Ticket Logging
- Customer Database
- Contact Database
- Knowledgebase
- QuickCalls
- QuickViews
- Workflow and Escalation Module
- Mobile & Tablet Support
- Attach Documents
- Noticeboard/News Feed
- Custom Views
- Processes Unlimited
- Ticket Categories
- Timesheets & Activities
- Language Support
- Dictionary Unlimited
- Customer Self Service 100 Unlimited
- Additional Custom Fields
- Web Forms Designer
- LDAP Connector
- SLA Management
- Software Licence Manager
- Email Outgoing & Incoming
- Reports
- Quick Reports
- KPI Monitor
- Configuration Management
- Product Database
- Inventory/Asset Database
- Service Catalogue
- ITSM Configuration
- Incident Management
- Problem Management
- Change Management
- Request Management
- Release Management
- Operations Management
- Facilities Management
- Financial Management
- Contract Management
- Purchase Order
- Accounts
- 3rd Party SLA Monitoring
- CRM
- Contact Profiling
- Marketing Campaigns
- Opportunity Management
Pricing Info
SupportDesk by House on The Hill offers three pricing options for those who prefer an on-demand setup and another three product packages for users who opt for the On-Site structure.
Foundation – $30/month (On-Demand) / $770 (Onsite)
Ideal for small businesses in need of small scale customer service capabilities
- Ticket Logging
- Customer Database
- Contact Database
- Knowledgebase
- QuickCalls
- QuickViews
- Workflow and Escalation Module*
- Mobile & Tablet Support
- Attach Documents
- Noticeboard/News Feed
Professional – $45/month (On-Demand) / $1,200 (Onsite)
ITSM process enabled servicedesk
All basic features plus:
- Problem Management
- Change Management
- KPI Monitor
- Inventory/Asset Database
And more.
Enterprise – $60/month (On-Demand) / $1,400 (Onsite)
Fully equipped service desk software package
- Suppliers
- Contract Management
- Purchase Orders
- Accounts
- 3rd Party SLA Monitoring
- Request Management
- Release Management
- Operations Management
- Facilities Management
Integrations
SupportDesk supports integrations with the following business systems and applications.
- JIRA
- LANDesk
- Centennial
- Microsoft System Center Service Manager
- LDAP
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Newport City Council, Avenir Telecom, Concorde IT Group
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SupportDesk provides organisations with a scalable ServiceDesk tool that streamlines support processes and manages the call lifecycle.
Company Email
support@houseonthehill.com
Contact No.
Company's Address
127 Stockport Road, Marple Cheshire, England, SK6 6A
SupportDesk Comparisons
Popular SupportDesk Alternatives
When you select a app that you think will be an actual asset for your team you shouldn’t just focus on what experts have to say about it. In many cases personal experience with the software may change, depending on specific preferences and work processes. That’s the reason why in our reviews we also give our User Satisfaction Rating for every product to give you a quick overview of how real users of AdminiTrack and SupportDesk estimate their contact with the app. Our system is built around complex analysis of product appearances on other websites, social media and blogs, so you will receive a complete and credible overview of what other clients think about every service. In this example AdminiTrack got a total satisfaction rating at N/A% while for SupportDesk 100% of users claim they had an enjoyable experience with it.
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