Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Cloud-based
- Simple to use
- Data visualization
- Data dashboard
- Interact using intuitive charts and sophisticated analytics
- Integrate dynamically with any data source
- Visualize KPIs and access business data underlying dashboards
- Data visualization enables users with faster insight
- Dashboard software that requires minimal training
- Navigate dashboards and scorecards
- User-tailored dashboards and scorecards
- Easily change time periods and filter
- Customizable views
- Navigate quickly across various levels of data
- Unified 360-degree visual view of your company
- Designed to fit growing and changing analytics needs
Pricing Info
Pricing Info
Adaptive Discovery is licensed on a subscription basis. Its prices are based on the following:
- Products
- Number of instances
- Options
- Number and type of seats licensed
- Connectors
- Duration of the contract
Products
You can use Adaptive Discovery on its own or as part of Adaptive Suite, which includes other company’s tools.
Instances
You can use Adaptive Discovery based on the number of instances you need it to perform various operations or functions.
Options
Adaptive Discovery is available in two editions. Adaptive Discovery Professional gives you dashboards and analytics on Adaptive Planning and Adaptive Consolidation data. On the other hand, Adaptive Discovery Enterprise expands Adaptive Discovery with the inclusion of business data from across the enterprise, beyond your company’s planning and consolidated financials. Intuitive visual dashboards and interactive analysis enable business users to easily understand opportunities and find the best course of action.
Seat Types
There are five available seat types, three of which apply in Adaptive Discovery:
- Administrative Users – Administrators can access and configure aspects of Adaptive Discovery.
- Standard Users – Standard Discovery users are given controlled access to data and functionality. Administrators can also grant various and different access to standard users.
- View Only Users – Discovery View Only users can view charts and dashboards, but cannot create or modify them.
Connectors
Adaptive Connectors are part of a complete range of integration choices for general ledgers and other enterprise applications. Connectors enable automated data integration between Adaptive Discovery and other enterprise systems and databases.
Contract Duration
Subscription licenses are available for a year, or for multiple years.
For more specific information about pricing, contact the company for pricing details.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Toyota, Siemens, Coca-Cola
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
The only cloud dashboard software and visual analytics that’s designed for use by executives, line-of-business managers, data analysts, finance and operations.
Company Email
info@adaptiveinsights.com
Contact No.
Company's Address
3350 W. Bayshore Road, Suite 200 Palo Alto, CA 94303 Palo Alto, CA 94303 United States
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
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When you pick a app that you are sure will work best for your business you shouldn’t just limit yourself to what experts have to say about it. In many cases individual experience with the app will vary, depending on your own goals and work processes. That’s the reason why in our reviews we also give our User Satisfaction Rating for every product to give you an immediate overview of how actual users of Adaptive Discovery and Freshservice estimate their experience with the product. Our system is built around detailed analysis of product appearances on other websites, social networks as well as blogs, so you will obtain a comprehensive and reliable overview of what other customers think about each app. In this example Adaptive Discovery has a total satisfaction rating at 98% while for Freshservice 97% of people say they had a positive experience with it.
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