Act! vs Pipeliner 2025 Comparison

Act!

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Act!

List of Features

eMarketing
Call lists
Reports
Customizations
Sales process automation
Opportunity management
Contact management
Activity tracking & alerts
Sales & opportunity tracking
Integration & automation
Team sharing
Native iOS & Android apps
Business insights
Flexible deployment, access & pricing
Advanced security
Custom tables manager
Industry template library
API
Customer support

Pricing Info

Act! is available on a variety of pricing packages from entry-level to a full-featured cloud-based CRM to provide solutions catered to your business needs. It also offers a 14-day free trial with no download or credit card information required so you can test out the software and its features. Once the trial is over, you can continue using Act! by purchasing any of these plans:

Act! CRM Essentials – $15/user/month (billed annually)

Basic CRM + eMarketing

Relationship & Task Management
Opportunity Management
Email Template Library & HTML Editor
Campaign Management
Standard Reports
Act! Companion Mobile App
Data Import Tool
Digital Support
2Gb Cloud Storage
2,500 Emails/mo

Act! CRM Standard
– $30/user/month (billed annually)

Full-featured CRM + eMarketing

Everything in Essentials, plus:

Office & Google Integration
Dynamic Groups
Dashboards & Analytics
Integration with Popular Apps
Team Management
Marketing Automation (Optional)
Digital & Phone Support
4Gb Cloud Storage
10,000 Emails/mo

Act! CRM Expert – $45
/user/month (billed annually)

Advanced CRM + eMarketing

Everything in Standard, plus:

Advanced Sales Pipeline Management
Custom Sales KPIs
Custom Dashboards & Analytics
Advanced Customization
Custom Queries
Marketing Automation (Optional)
Priority Support
6Gb Cloud Storage
25,000 Emails/mo

Act! 365 – From $10/user/month

Customer management
Calendar & activity management
Email marketing
Intelligent Call Lists
Campaign metrics
Pipeline management
Embedded Outlook® inbox experience
Act! 365 mobile app
Connections to popular apps
Getting started tools
Email open & click tracking
Sales engagement metrics
Web forms
QuickBooks® & Xero™ integration

Learn more about Act! pricing

Integrations

Act!

Integrations

Campaign Monitor
Constant Contact
Facebook
Google Apps for Work
MS Outlook
SalesNexus
Evolve IP Phone System
SpitFire
LinkedIn
HomeTrak
Dropbox
MS Office 365
Social Campaigns
iCloud
CloudCallClick
8×8 Virtual Contact Center

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Arabic

Prominent Clients

Swarovski, Progressive, Hoopla, Aspca, Movie Pass, Xerox

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Act! understands the needs of small and mid-sized businesses and it works towards making the customer experience a remarkable one.

Company Email

Contact No.

866-873-2006

Company's Address

Denver Headquarters
621 17th Street, Suite 500
Denver, CO 80293

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Popular Act! Alternatives

Product Name

Score

Act! Best Competitors for 2025 9.2

Act! Best Competitors for 2025 8.8

Act! Best Competitors for 2025 8.4

Act! Best Competitors for 2025 8.3

Act! Best Competitors for 2025 8.0

Pipeliner

An award given to products our B2B experts find especially valuable for companies

SmartScore™

9.1

User Satisfaction

100%

Pricing:

Starting from $25

Pipeliner

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

Pipeliner

List of Features

Drag-and-drop administration
Multiple accounts
Account hierarchies
Multiple pipelines and views
Product Catalogue
Dynamic organization chart
Buying Center
Contact management
Social selling
Social media feeds
Custom profiles and views
User access permissions
Template designer for forms
Auto-calculated fields
Visual lead management
Dynamic Target
Bulk updates
Document management
History log
Notes management
Activity Stream
Target Overview
Notifications
Suggestions
Business Overview
Archive tool
Opportunity Tracking
Sales Task Management
Sales Process Mapping
Offline CRM
Built-in HELP
Sales reports
Performance Insight Instant Views
Sales Velocity monitoring

Pipeliner

Pricing Info

Pipeliner CRM offers four pricing plans, all billed annually:

Starting at $65/user/month

Accounts Management
Contacts Management
Unlimited Accounts & Contacts
Feeds (Built-in Internal Messaging)
Import Accounts and Contacts from CSV files
Leads Management
Opportunities Management
Unlimited Leads & Opportunities
Opportunities and Leads Pipeline View
Opportunities, Leads, Accounts, Contacts and Activities List View
Opportunities, Leads, Accounts and Contacts Compact View
Opportunities, Leads, Accounts and Contacts Map View
Dynamic Velocity View
Dynamic Target Views
Target Multiple KPIs
Custom Profile Views
Tasks Management
Appointments Management
Unlimited Tasks & Appointments
Tasks and Appointments Calendar View
Reminders
Mobile Apps (iOS and Android)
Calling Integration (over Mobile)
Email Automation
Mass Email Tracking
Customizable Email Templates (Text & HTML)
Email Personalization
Email Integration
Import Accounts & Contacts from CSV files
Import open Leads & Opportunities from CSV files
Standard Table Reports
Pivot Table Reports
Custom Pipeline Stages
Custom Fields for Opportunity, Lead, Account and Contact Form
Custom Standard Fields for Products
Unlimited Custom Fields
Custom Field Description/User Hint
Custom Web Resource Fields
Custom Fields Calculations
Custom Fields Validation Rules
Custom Fields Pick-Lists
Custom Fields Dynamic Dropdowns
Custom Fields Auto-Number Fields
Custom Products and Services Catalog
Office 365 Automatic Email Sync
Exchange Automatic Emails Sync
Office 365 Inbox Add-In for Outlook
Contacts Sync to Outlook (Office 365 and Exchange)
Tasks Sync to Outlook (Office 365 and Exchange)
Appointments Sync to Outlook (Office 365 and Exchange)
Send and Track Emails directly from PL (Office 365)
Mass Email Tracking (Office 365)
Customizable Email Templates (Office 365)
Automation Hub Integrations
SSL Encryption
Encryption at Rest
GDPR Compliance
30 MB Attachment Limits
Attachment Type Restrictions
Email Domain Restrictions
Daily Database Backups
SSL Encryption
Encryption at Rest
Online Onboarding Guidance
User Training (Online course)
Admin Training (Online course)

Business – $85/user/month

All Standard features
Documents Management
Custom Template Docs and Spreadsheets (Office 365 and Google Docs)
Notes Management
Navigator Dashboard
Opportunities and Leads Archive View
Multiple Currencies
Tasks Board View
Appointment Timezone Checker
Recurring Tasks
Activities 1-to-Many to Any
Export Accounts/Contacts to Excel/CSV
Export Leads/Opportunities to Excel/CSV
Bulk Updates Opportunities/Leads/Accounts/Contacts/Activities
Bulk Ownership Updates
Merge Contact & Accounts
Dashboard Reports
Multiple Custom Pipelines
Custom Fields per Pipeline Stages (Sales Actions)
Custom Activities per Pipeline Stages (Sales Activities)
Custom Business Units
Save Email Attachments to Pipeliner Records
Google Drive Integration
Custom (Bespoke) Integration possible
Assigned Account Manager
API Actions Limits
Onboarding Consultancy and Customisation
User Training (Web Sessions with Pipeliner Trainer)
Manager Training (Web Sessions with Pipeliner Trainer)
Admin Training (Web Sessions with Pipeliner Trainer)
Standard Data Import from CSV
Custom Data Migration

Enterprise – $115/user/month

All Standard and Business features
Visual Opportunities and Leads Buying Center
Opportunities Bubble Chart View
In-App Notifications
Advanced Reports
Forecast Reports
Insights
Custom User Roles and Permissions
Custom Accounts Relations
Custom Standard Fields for Activities
Custom Activity Types
Custom Fields Field Permissions
SharePoint Integration
Sandbox Environment
Single Sign-On (SAML 2.0)
Prioritized Technical Support
Telephone Technical Support
Pipeliner Quarterly Review
Onsite Training

Learn more about Pipeliner pricing

Pipeliner

Integrations

Pipeliner CRM offers integrations with over 200 apps for productivity, collaboration, accounting, and eCommerce. These apps include:

Freshbooks
Sage Intacct
Clearbit
FullContact
Ethereum
Zapier
Dropbox
Google Drive
Shopify
Magento
Calendly
EventBrite
MS Office
monday
Wrike
Google Forms
SEMrush
Twitter
Freshdesk
Zendesk

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Arabic

Prominent Clients

MTN Business, Tiger, ManpowerGroup

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A sales CRM and automation software that boosts adoption rates and ROI through a highly visual interface, numerous customization options, and robust reporting capabilities. It helps you manage your pipeline to turn leads into sales and sales to repeat purchases. It also generates reports and insights within its dashboard.