What is better Acquire or MobileDay? The best Customer Support Software is a program that can tackle your company’s specific needs. You can find which alternative works really with your industry if you review numerous products before you decide which one is the best.
For example, Acquire and MobileDay are scored at 8.5 and 7.5, respectively, for total quality and performance. Similarly, Acquire and MobileDay have a user satisfaction rating of 99% and 100%, respectively, which reveals the general satisfaction they get from customers. Better yet, talk to a regular client of the software and ask for their feedback regarding the application in question.
Users who are pressed for time or need a Customer Support Software suggestion from our experts may want to try out these top choices for the current year: Zendesk, Freshdesk, Freshdesk Omni.
Acquire integrates with the following business systems and applications:
Microsoft Dynamic CRM
Zoho
Salesforce
Hubspot
Infusionsoft
SugarCRM
Zoho support
Freshdesk
Zendesk
Zapier
Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Samsung, Lexus, Audi, Kleer
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Acquire is an improved solution that has increased its capability from just live chat to become a complete multi-channel customer communication platform. It has innovative tools like speech recognition, one-way video support, visitor journeys, and real-time traffic analytics. With this full-stack, you can be confident with the support you provide.
Alongside its free edition, MobileDay offers an enterprise pricing plan which you can avail through an annual subscription. Discounts are also available for bulk license purchasing. In addition, the vendor is currently creating pricing plans that will include the ability to manage international calls and unlimited conference calls. Meanwhile, here are the pricing details for MobileDay’s available editions and plans:
MobileDay Free
Free
Includes:
Easy one-touch dial-in into any conference call or virtual meeting
Slack integration (coming soon …)
Free conference bridge
One-touch dial-to-airline for flight events
Receive notifications for upcoming meetings
Rely on human-validated dial-in sequences to access your call without hassle
Rejoin dropped calls with a single tap
Email attendees if you’re running late with a pre-populated, customizable message
Use quick-dial options to call anyone in your contacts, or use the MobileDay keypad
Schedule meetings through the app, auto-populated with your personal conference dial-in details
Join conference calls and online meetings on any platform, including WebEx®, Lync, and more
A revolutionary and innovative one-touch conference call dialing app that provides teams and their members the ability to dial into conference calls and virtual meetings with just a single tap, connect to calls and meetings from any location and platform, and concentrate more on generating and communicating clear and killer ideas.
Almost as crucial as functionalities and customer support quality are pricing options provided by Acquire and MobileDay. While pricing should not be the only factor it’s without a doubt a key thing to consider. You should look for a flexible pricing plan that can be matched with your business size and easily scaled up if your company develops. You should be certain you don’t select packages that include complex tools that you won’t use and always make an effort to contact with the vendor directly as enterprises can often count on special pricing. You should also check out a free trial or demo of every app to spend at least some time on actual work with the system. It’s a useful experience that doesn’t need you to invest any money and offers a reliable overview of what it feels like to work with Acquire and MobileDay.
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