Conversocial
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Team Inbox
- Saved Replies and Templates
- Language Translations
- Dynamic Contact Segmentation
- Group Messaging
- Custom Fields and Properties
- Automated Workflow Engine
- Filters and Conditions
- Powerful Automated Actions
- Analytics
- Multi-channel Messaging
- Internal Notes
- Delayed Messages
- Autoresponder
- MMS & Animated GIF support
Pricing Info
Pricing Info
Medallia Concierge offers custom SMB and enterprise pricing based on your specific needs. Contact the vendor for a quote.
Integrations
Integrations
Medallia Concierge integrates with the following business systems and applications:
- Facebook Messenger
- Line
- Oracle Opera
- Focus
- Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hyatt, Chronic Ink, WeightWatchers
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Zingle is a software solution which enables businesses to communicate with customers through text messaging.
Company Email
Contact No.
Company's Address
Camino Vida Roble
92011 Carlsbad, California
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Integration with Social Media Platforms & CRM
- Social Media Analytics
- Real-time Tracking and Reporting of Social Events
- Collaborative Platform
- Priority Response Engine
- Single Conversation Thread
- Unified Inbox for Sorting Social Media Data
- Access to all Past Interactions
- Business Content Sharing
- Global Content Library
- Exportable PDF of Analytics Page
- Automated Data Export
- Synching of Customer Info to Existing CRM
Pricing Info
Conversocial is offered on a license basis and has three plans available – Engage, Evolve and Extend – wherein enterprise pricing is based on the number of customer service agents a company has. If you want to get a quote, please contact Conversocial. You may also try a demo offered free on their product.
Integrations
Conversocial integrates with the following business systems and applications:
- Brandwatch (signal alert from 80 million online sources for relevant mentions)
- Synthesio (social intelligence to transform data into insights)
- Insided (harnessing community channels to boost customer service)
- All popular CRM platforms
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Google, Volkswagen, Hyatt Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A service to help companies provide their customers the optimal social media care and experience.
Company Email
Contact No.
Company's Address
3 West 18th Street, 8th Floor
New York, NY 10011
USA
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Both Medallia Concierge and Conversocial were evaluated by a team of independent B2B experts who conducted a thorough analysis of all crucial aspects of each solution. Their final score was calculated using our unique SmartScore algorithm which provides an individual partial score to each component like: main features, client support, mobile support, security, customer satisfaction as well as market presence. We are aware that useful features are not the only aspect crucial to a company so we make sure we pay attention to all sides of a service before giving it a final score.
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