Zimbra
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Shared Calendar
- Email Archiving and Discovery
- Social Analytics
- Media Galleries, Photo and Video Embedding
- Blog and Micro Blogs
- Tags and Tag Clouds
- Q&A Tracking and Monitoring
- Liking and Commenting
- Badging and Points
- Events and Polls
- Activity Streams and RSS Feeds
- Instant Messaging
- People Search and Content Search
Pricing Info
Pricing Info
The Zimbra Collaboration Server is sold according to the user mailbox in bundled packs. These packs are available in annual, multi-year, and perpetual software licenses. There is also an Open Source Editing available for Zimbra. It is a free email and collaboration solution that is the ideal of the individuals or small businesses or organizations that are not looking for a Zimbra Supports, the advanced administration and IMAP emails on the desktops.
Integrations
Integrations
Zimbra integrates with the following systems and applications:
- Bitium
- Third Party Integrations
- SiteCore
- Salesforce.com
- Microsoft SharePoint
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Comcast, Red hat, Kyoto University, Jaist
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A software platform that lets you share files and folders securely and communicate with team members. It provides social tools that let users create blogs, microblogs, wikis, and forums. Zimbra also streamlines content creation and editing, with support for media galleries, video embedding, and tagging.
Company Email
Contact No.
Company's Address
40 La Riviere Drive, Suite 300
Buffalo, NY 14202
USA
Zimbra Comparisons
Popular Zimbra Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multichannel inbox
- Assignments and ownership
- In-thread collaboration
- Automations and rules
- Round-robin and load balancing
- Knowledge base and customer portal
- Live chat widget
- Analytics and SLAs
- AI Copilot
- AI agents and insights
Pricing Info
Hiver offers three enterprise pricing plans as well as a free-forever plan. Here are the details:
FREE – $0/user/month
For teams just getting started with customer service.
- Shared Inboxes with Email, Live Chat, WhatsApp, and Voice channels
- Team collaboration features
- Knowledge Base
- Slack integration
- 24/7 email and live chat support
GROWTH – $25/user/month (billed annually)
Ideal for small teams to deliver effortless, multi-channel support.
- Everything in Free, plus:
- Service Level Agreements (SLAs)
- Customer Portal
- Rule-based Automations
- Conversation and Performance Analytics
- Integrations with CRM, E-commerce, Billing, and more
PRO – $45/user/month (billed annually)
For teams looking to scale their customer service operations.
- Everything in Growth, plus:
- CSAT Surveys
- Chatbots
- Load-balanced Round-robin assignment
- Custom Dashboards and CSAT/SLA Analytics
ELITE – $75/user/month (billed annually)
For teams looking to transform their support with advanced features.
- Everything in Pro, plus:
- Skill-based Routing
- Custom Roles and Permissions
- HIPAA compliance
- Okta SSO Integration
- Additional services and custom build hours
Add-on: Hiver AI – $20/user/month
Available for all paid plans.
- AI Copilot: Assists your team with an AI Summarizer, AI Compose, and Ask AI features.
- AI Agents: Autonomously performs actions like AI Tagging and AI Sentiment Analysis.
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
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All the data, information and reviews that we shared in this analysis were gathered from official vendor pages, advertising content available online, real-life experience from real users as well as our own everyday use of each solution by a professional reviewer. We do our best to comprehensively examine every solution, as a result we not only examine it on our own, but we also match our findings with opinions of other members from the SaaS community.
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