What is better Zailab or HoduCC? You have such a wide range of Customer Support Software choices in today’s state of that industry that deciding on the best product is often confusing. On our comparison page, we let you assess the tool, pricing terms, available plans, and more details of Zailab and HoduCC.
It’s also possible to assess their score (8.0 for Zailab vs. 8.0 for HoduCC) and user satisfaction level (N/A% for Zailab vs. 92% for HoduCC). The scores and ratings present you with an overall idea how both these software products perform. Additionally, check if the solution can integrate with the company’s current business apps to promote greater productivity.
We realize that not all people have the time to try out a wide range of different solutions, so we prepared a list of suggestions that you may find useful. Our top selections for the Call Center Software category are: Zendesk, Freshdesk Contact Center, JustCall.
Zailab uses a simple but sophisticated usage-based payment model. Contact the vendor for more enterprise pricing information and other product details.
Zailab is a cloud-based contact center solution designed to make the communication process between service agent and customer smooth, seamless, productive, and productive.
HoduCC enterprise pricing plans are quote-based and are available upon request. You can expand the capabilities of the base product with add-on modules for IVR surveys, quality analysis, and SMS broadcasting. Contact a HoduSoft sales representative for more details.
HoduCC has an existing partnership with Zoho, a leading provider of CRM applications and other online office productivity software. With this integration, HoduCC can get leads from your Zoho CRM and use the lead’s contact details to make a call. Aside from Zoho, HoduCC integrates with SalesForce and other major CRM systems. For adding live chat features to your website, HoduCC offers a convenient way to do this via a plug-in.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
UNICEF, Travelopod, Wapic Insurance
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Omnichannel customer support software that helps contact centers deliver excellent customer service.
In case you are still having second thoughts about which solution will work best in your case it may be a good idea to investigate each service’s social metrics. Such metrics are quite often a sign of how popular a given app is and how large is its online presence. For instance Zailab Twitter profile has currently 2462 followers. At the same time HoduCC Twitter is followed by 1108 people.
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