What is better Ytel or NUACOM? With different features, pricing, conditions, and more to evaluate, choosing the right Communications Software for your organization is challenging. But making use of our system, it's easy to match the characteristics of Ytel and NUACOM as well as their general SmartScore, respectively as: 8.7 and 8.0 for overall score and 95% and 100% for user satisfaction.
You can also evaluate them feature by feature and find out which program is a better fit for your business. Keep in mind to get a trial version first prior to opting in for a plan to get a firsthand experience how the solution can benefit you in practical situations.
We realize that not all businesses have the time to try out dozens of various services, so we came up with a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
Ytel is available on a by-quote basis. If you would like to learn more about their pricing options, don’t hesitate to get in touch with their representatives.
Ytel is an open API system, which means you can connect it to virtually any third-party system or application. Prominent integrations include:
Zapier
HubSpot
Zendesk
InfusionSoft
Velocify
Base CRM
Salesforce Marketing Cloud
SugarCRM
National Data Systems
onsite
LeadMailbox
insellerate
Base
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lead Strata Marketing, Drips.com, MediaMix365
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A contact center software that integrates with over 100 marketing solutions, Ytel provides businesses with different communication channels in one platform. These include SMS, voice calls, email, and direct mail. It also offers robust security options, which add to your clients’ peace of mind.
NUACOM offers 5 SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your company:
Cloud UC Light – €4.99/user/month
Call Logs, Reports, and Analytics
Call Queues, Call Groups, and Ring Strategy
3-way Call Conference
Smart Call Transfer
Automatic Forward Calls to Mobile
Voicemail-to-Email
Call Pick Up
20+ Standard Features
10 Concurrent Calls per Account
Cloud UC Pro – €9.99/user/month
All features included in the Cloud UC Light Plan
Calls to the USA, Canada, UK, and other 17 countries
IVR for Greeting Message and Call Routing
Call Recording
Business Hours
30+ Features
Cloud UC Unlimited – €39.99/user/month
All features included in the Cloud UC Pro Plan
Salesforce Integration
Zendesk Integration (Beta)
Zoho Integration (Beta)
Zapier Integration
HubSpot, Pipedrive, ActiveCampaign Integration
Live Calls Wallboard and Live Call Monitoring
Secured Call Conferencing Room
Unlimited Calls to Mobile and Landline (in certain countries)
NUACOM integrates with the following business systems and applications:
Salesforce
OneDrive
Google Contacts
Mailchimp
Trip Advisor
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AutoKey, TheLogoShop, House of Finance
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NUACOM is an All-in-One Featured Business Phone System designed for all business types and sizes, enabling them to improve business communication with a robust feature set.
Please note that even though both Ytel and NUACOM may offer an excellent array of features each service could be aimed at a different company size. If you are comparing features you may want to focus on a company type they are meant for. Some functionalities may scale up efficiently for huge enterprises but if you own a small or medium company it’s usually better to stay away from paying for customized functionalities that you might never actually use.
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