What is better Ytel or LivePerson? There are many Customer Support Software products in the market these days. The best way to find out which app fits your needs best is to examine them side by side. As an example, here you can examine Ytel and LivePerson for their overall score (8.7 vs. 8.8, respectively) or their user satisfaction rating (95% vs. 100%, respectively).
You can also examine their functions and pricing stipulations and other helpful information below. When matching products make sure to analyze their related advantages and mark their differences to get a clearer picture of both deals. What is more bear in mind to assess other issues including security, backup, ease-of-use, and customer service.
Right now, the most significant services in our Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
Ytel is available on a by-quote basis. If you would like to learn more about their pricing options, don’t hesitate to get in touch with their representatives.
Ytel is an open API system, which means you can connect it to virtually any third-party system or application. Prominent integrations include:
Zapier
HubSpot
Zendesk
InfusionSoft
Velocify
Base CRM
Salesforce Marketing Cloud
SugarCRM
National Data Systems
onsite
LeadMailbox
insellerate
Base
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lead Strata Marketing, Drips.com, MediaMix365
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A contact center software that integrates with over 100 marketing solutions, Ytel provides businesses with different communication channels in one platform. These include SMS, voice calls, email, and direct mail. It also offers robust security options, which add to your clients’ peace of mind.
To determine pricing, LivePerson will work with you to identify what interactions are best suited for automation and which messaging channels should be enabled. Start by scheduling a meeting with an AI expert.
It may not always be enough to simply compare Ytel and LivePerson with each other. Even though specific functionalities, pricing and customer reviews are all important and should be taken into account when making a final decision, you should also take a look at the recognition and awards merited by every software. Very often a less popular app may turn out to be a good choice that was distinguished with B2B awards such as our Great User Experience Award which shows that regardless of smaller market presence it’s a significant rival to the products that dominate the market.
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