What is better Yonyx or Surfboard? If you wish for a reliable Customer Support Software product for your organization you should remember to assess a wide range of options. It doesn’t have to be complicated, and can be as easy as matching their features in a table like the one below. You will also get a quick idea how each product works. For instance, on this page you can see Yonyx’s overall score of 7.0 and compare it against Surfboard’s score of 8.0; or Yonyx’s user satisfaction level at N/A% versus Surfboard’s 93% satisfaction score.
The evaluation will help you see the good and bad points of each service, and make up your mind on which one suits you requirements better. On top of the main features, the solution that is easy to understand and use is always the better option.
At this time, the most popular solutions in our Customer Support Software category are: Zendesk, Freshdesk, Freshdesk Omni.
Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.
Starters – £15 monthly per seat
Automatically schedule shifts 8 weeks in advance
Automatically schedule intraday activities
Configure activities to match the way your team works
Share schedules with surfers across mobile and desktop
Scalers – £25 monthly per seat
All features in Starters +
Intelligently scheduled activities to meet forecasted volume
In case you continue having second thoughts about which product will work best in your case it might be a sound idea to take a look at each service’s social metrics. Such metrics are usually a way to see how popular every solution is and how big is its online presence. For instance Yonyx Twitter profile has currently 297 followers. At the same time Surfboard Twitter is followed by 15 users.
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