Atlassian Confluence
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Authoring
- Internal Use
- External Use
- Analytics & Management Reports
- Publishing
- User & Guide Administration
- APIs
Pricing Info
Pricing Info
Intern – $6/user/month
- Authoring Tools except Clone Guides
- Unlimited Internal Incidents
- Responsive view for Agent traversal
- Mobile compatible (for field agents)
- Yonyx Landing Page – Browse Guides
- Embed Yonyx Landing Page in CRM
- Guide, User, Author Activity Reports
- 2 Lines of Businesses
- 1 Catalog Per Line Of Business
- User and Guide Administration
- Email Support
Junior – $11/user/month
- All Intern features
- Co-Branding of guides – fonts/colors/size/logos
- Email Customer Compliments and Escalations to Author
- Cumulative Tranversal Analytics
- 2 Lines of Businesses
- 4 Catalogs Per Line of Business
- Email and Phone Support
Professional – $17/user/month
- All Junior features
- Clone GuidesFull text search across all published guides
- Generate Yonyx OneClickTM Transcript for CRM integration
- Create ticket in CRM from Yonyx Guides
- Incident Details – including csv export
- 2 Lines of Businesses
- 8 Catalogs per Line of Business
- Javascript APIs
- REST APIs
- Email and Phone Support
- Account Management
Executive – $22/user/month
- All Professional features
- Single-Sign-On (SSO) Integration
- Unlimited Lines of Businesses
- Unlimited Catalogs per Line of Business
- URL Branding
Integrations
Integrations
Yonyx integrates with the following business systems and applications:
- Zendesk
- Microsoft Dynamics CRM
- Freshdesk
- Salesforce Desk.com
- Salesforce Service Cloud
- NetSuite
- Oracle RightNow Contact Center Experience
- ServiceNow
- Oracle Service Cloud
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fonality, Mailstreet, McNally, Apptix
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Yonyx provides a cloud based platform for your subject matter experts to build decision tree driven interactive guides for customer service.
Company Email
sales@yonyx.com
Contact No.
Company's Address
Yonyx, Inc.
640 W. California Avenue, Suite 210
Sunnyvale, CA 94086, USA
Yonyx Comparisons
Popular Yonyx Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Over 15 customizable templates for pages
- Videos, images, and GIFs for pages
- In-line and page comments
- Categories
- Structured page trees
- Search feature
- Joint editing
- @mentions for team members
- Organization-wide controls
- Streamlined user login
- Disaster recovery
- Comprehensive data backups
- Data redundancy
- Site governance capabilities
- Unlimited cloud storage
- Advanced admin permissions
- Data encryption
- GDPR compliance and Privacy Shield
- Self-managed solutions
- Disaster recovery
- Read-only mode for users
- Intelligent load distribution
- Dedicated support team
Pricing Info
Confluence is available at a wide variety of pricing plans.
Cloud Plans
Free
- Up to 10 users
- Unlimited spaces and pages
- Macros
- Structured page tree
- Page versioning
- Best practice template library
- Apps and integrations
- 2 GB file storage
- Community support
Standard – $5/user/month
- Up to 5,000 users
- All Free features
- Page and space permissions
- Anonymous access
- Audit logs
- 250 GB file storage
- 9–5 Standard support
Premium – $10/user/month
- Up to 5,000 users
- All Standard features
- Admin key
- Analytics
- Inspect permissions
- Copy space permissions
- 99.9% uptime SLA
- Unlimited storage
- 24/7 Premium support
Self-managed Plans
Server – $10 for 10 users (one-time payment)
- Complete control of your environment
- Single server deployment
- Perpetual license + free year of maintenance
Data Center – $15,000/year for 500 users
- Active-active clustering for high availability
- Annual term license + maintenance
- Atlassian-supported disaster recovery
Integrations
- JIRA
- Brikit Theme Press
- SharePoint Connector
- Ad hoc workflows
- Ink File Picker
- Balsamiq
- Gliffy
- draw.io
- Refined
- Google Drive
- Google Docs
- Comala
- Cenote Locpoint
- Trello
- OneDrive
- Office 365
- Navitabs
- PocketQuery
- GoEdit
The Atlassian Developer Network also gives you the resources to build your own add-ons and have them listed on the Atlassian Marketplace.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, Skype, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Collaboration software that lets you build your own workspace through customized pages, which facilitate easier knowledge sharing, ease collaboration, and improve user engagement. The platform offers various built-in templates for Pages, along with features to help organize these pages. Inline and page comments also speed up the feedback process.
Company Email
Contact No.
Company's Address
Level 6, 341 George St
Sydney, NSW 2000,
Australia
Atlassian Confluence Comparisons
Popular Atlassian Confluence Alternatives
If you continue having doubts about which software will be best for your company it may be a sound idea to analyze each service’s social metrics. Such metrics are quite often an indicator of how popular every app is and how big is its online presence.For instance, if you look at Yonyx LinkedIn profile you’ll see that they are followed by 46 users. In case of Atlassian Confluence the volume of followers on their LinkedIn page is 248777.
Page last modified