Freshdesk Messaging
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Communities and groups
- Notifications
- Announcements
- Feeds
- Search
- To-do list
- Chats
- Document management
- Chat and voice bot
- Budgeting
- Polls
- Peer to peer rewards
- Pulse surveys
- Anonymous feedback
- Custom survey templates
- Automated greetings and awards
- Award engine
- Certificates
- Global catalog
- Nomination workflows
- Gamification
Pricing Info
Pricing Info
Xoxoday Empuls costs $3-5/user/month. For additional assistance and consulting, integration support is priced at $100/hour, while onsite support costs $400/day. The vendor also offers a 21-day free trial of the software to get you up to speed with its features.
1 user
- Includes all features
- Third-party integrations
- Developer APIs
- Mobile app and web
- White-labelling
- International languages
- Marketplace apps
- Dedicated account manager
- Customer success
- 99% guaranteed uptime SLA
- Chat and bot support
- Implementation and onboarding support
- Workshops, training, webinars for continuous learnings
Integrations
Integrations
Xoxoday Empuls can be integrated with the following HRMS applications:
- SuccessFactors
- Darwinbox
- Workday
- Peoplesoft
- PeopleStrong
- BambooHR
It also provides widgets for integrating with the following services:
- ShopifySalesforce
- Zendesk
- Zoho
Also, its developer APIs allow for seamless integrations with your existing systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fujitsu, Kohler, Allstate
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A collaboration software that can help organizations manage worker participation and facilitate easier communication among teams. The platform comes with built-in features for group chats and personal messages, centralizing communication channels for easier information sharing and documentation.
Company Email
Contact No.
Company's Address
8, The GRN, A STE, Dover
Delaware 19901-3618
USA
Xoxoday Empuls Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unified Team Inbox
- AI chatbots
- Chatbot builder
- Campaigns
- Canned responses
- Bulk inbox actions
- Intelligent load balancing
- Assignment rules
- Real-time dashboard
- Report templates
- Custom reports
- Multi-language support
- App integrations and custom APIs
Pricing Info
Freshdesk Messaging offers one Free plan and three paid plans. Below are specific pricing details and the features included in these plans.
Free
- Chatbot Builder
- Chatbot Analytics
- Inbox Views
- Topics
- Groups
- Conversation Labels
- Bulk Actions
- User Properties
- Mobile SDK
- WordPress Integration
- Freshdesk Support Desk Integration
- Shopify Integration
Growth – $15/agent/month (billed annually), $18/agent/month (billed monthly)
- Everything in the Free plan, plus
- Up to 2,000 bot sessions/month (free)
- Assignment Rules
- Priority Inbox
- Canned Responses
- Private Notes
- User Events and Timeline
- User Segmentation
- Business Hours (Global)
- Offline Experience
- Basic Dashboard
- FAQs
- Conversations Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
Pro – $39/agent/month (billed annually), $47/agent/month (billed monthly)
- Everything in Growth, plus
- Up to 3,000 bot sessions/month (free)
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- IntelliAssign
- Business Hours (by Groups)
- Co-Browsing
- Live Translate
- Advanced Dashboard
- Advanced Automations
- Team Performance Report
- Agent Availability Report
- Roles and Permissions
- CSAT Survey and Report
- Conversation APIs
- 300K MUV/agent
Enterprise – $69/agent/month (billed annually), $83/agent/month (billed monthly)
- Everything in Pro, plus
- Up to 5,000 bot sessions/month (free)
- Allowed IPs
- Allowed Domains
- User Authentication (JWT)
- 400K MUV/agent
Integrations
Freshdesk Messaging offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include:
- Telegram
- Line
- TeamViewer
- Salesforce
- Hubspot CRM
- Pipedrive
- ZohoCRM
- BigCommerce
- WooCommerce
- Shopify
- Stripe
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Harvey Norman, Dunzo, Klarna, Blue Nile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A messaging solution designed to help businesses deliver efficient, personalized customer service. Through the platform, agents can use a unified Team Inbox to manage all customer queries across multiple communication channels. Self-service AI chatbots also reduce agent workload without compromising customer service levels.
Company Email
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo CA 94403
Freshdesk Messaging Comparisons
Popular Freshdesk Messaging Alternatives
Every time you research various Collaboration Software solutions you shouldn’t just analyze their features list and available pricing plans. Pay attention to the fact that the solution should be meeting your standards and team so the more flexible their offer the better. Learn which systems are supported by Xoxoday Empuls and Freshdesk Messaging and be certain you will get mobile support for whichever devices you work on in your company. It may also be a good idea to find out which languages and geographies are supported, because this could be a key element for many firms.
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