What is better XenCall or CloudTalk? Buying the ideal Communications Software for your company is crucial to boosting your company’s productivity. In our platform, you can easily review a wide range of solutions to see which one is the right software for your needs. Here you can match XenCall vs. CloudTalk and check their overall scores (7.9 vs. 8.5, respectively) and user satisfaction rating (N/A% vs. 100%, respectively).
It's also possible to analyze the specifics of costs, conditions, plans, services, tools, and more, and find out which software offers more advantages for your business. As a rule of thumb, go for the business software which helps you to scale the features and subscription plan to address your business growth or lack of it.
Right now, the most significant products in our VoIP Software category are: Slack, RingCentral, 8×8 VoIP Phone Service.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
If you continue having doubts about which solution will perform best in your case it might be a sound idea to examine each service’s social metrics. These metrics are frequently an indicator of how popular every service is and how big is its online presence.For example, if you analyze XenCall LinkedIn profile you’ll see that they are followed by 84 users. In case of CloudTalk the amount of followers on their LinkedIn page is 40.
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