What is better VSLogger Unlimited or Medallia? There are lots of Customer Support Software products available for businesses right now. The ideal way to find out which service fits your needs best is to check them side by side. For example, here you can compare VSLogger Unlimited and Medallia for their overall score (8.0 vs. 6.8, respectively) or their user satisfaction rating (N/A% vs. 98%, respectively).
Additionally, you can check their capabilities and pricing conditions and other useful data below. When matching products be sure to examine their similar functions and mark their differences to have a clearer picture of both deals. What is more remember to evaluate non-core features including security, backup, ease-of-use, and helpdesk support.
Users who don't have much time or need a Customer Support Software recommendation from our experts may want to examine these top choices for the current year: Zendesk, Freshdesk Omni, Freshdesk.
Contact Versadial for enterprise pricing information and other product details on VSLogger. You can also submit a request for a demo to see if the software is a perfect fit for your business.
VSLogger Unlimited provides custom integration services to link your current tools with their call recording software.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Versadial VSLogger Call Recording Solution combines Call Recording, QC Evaluations, QC Review and Coaching, Live Team Performance and Gamification Dashboards.
Medallia’s offers integration with CRM systems to make it easy for account managers and contact center executives to view and take action on customer feedback information natively within their CRM. Without needing to use a separate login, employees can close support tickets, review feedback, view contact and operational info, and close the loop with unhappy customers.
Medallia for Salesforce puts your customer feedback into the hands of your services and sales teams right within Salesforce.com.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, GE Healthcare, Nordstrom, PayPal
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Medallia offers Software-as-a-Service (SaaS), Enterprise Feedback Management (EFM) and Customer Experience Management (CEM) software and services to businesses.
Both VSLogger Unlimited and Medallia were tested by a group of independent B2B experts who prepared a detailed examination of all crucial elements of each software. Their final rating was calculated by means of unique SmartScore model that provides an individual partial score to every component like: main features, client support, mobile device support, security, client satisfaction and market presence. Here at FinancesOnline we are aware that useful features are not the only thing important to a company so we make sure we pay attention to all sides of a software prior to giving it a final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
