Vision Helpdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- 3rd party single login and integrations
- Automation, workflow, SLA, and escalations
- Blabby – private social hub for your staff members
- Calendar and task Management
- Client management
- E-Mail parsing
- Integration with several scripts
- Manage multiple companies support
- Multi-channel – Facebook, Twitter, phone, chat, tickets
- Multi-language
- Online issue tracking and ticket management
- Reports and analytics
- Solutions, forums, knowledge base, predefined replies, Q and A
- Ticket and client pinning
- Time tracking and ticket billing
- Ticket queues, department and status creations
- Ticket views
- Two-way email parsing
- Vision Helpdesk API
- Vision Helpdesk mobile apps
Pricing Info
Pricing Info
Vision Helpdesk offers both SaaS and On-Premises licenses. Select the pricing options depending on the type of license you need. SaaS Cloud License
- Starter Help Desk – $12/agent/month (billed annually), $15/agent/month (billed monthly)
- Pro Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
- Satellite Help Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
- Pro Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)
- Ent Service Desk – $48/agent/month (billed annually), $60/agent/month (billed monthly)
Download Recurring License
- Starter Help Desk – $8/agent/month (billed annually), $10/agent/month (billed monthly)
- Pro Help Desk – $16/agent/month (billed annually), $20/agent/month (billed monthly)
- Satellite Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
- Pro Service Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
- Ent Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)
One-Time Download License
- Starter Help Desk – $200/agent
- Pro Help Desk – $400/agent
- Satellite Help Desk – $500/agent
- Pro Service Desk – $600/agent
- Ent Service Desk – $800/agent
Live Chat Software Pricing
- SaaS Live Chat – $20/agent/month (billed annually ) $25/agent/month (billed monthly)
- Download Recurring Live Chat – $16/agent/month (billed annually ) $20/agent/month (billed monthly)
- Download One-Time Live Chat – $400/agent
Integrations
Integrations
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
- Google Hosted Emails
- Office365 Hosted Emails
- MS Exchange Emails
- Active Directory
- Paypal
- 2SMS
- Clickatell
- Drupal
- WHMCS
- Clientexec
- Live Chat Inc
- Live!Zilla
- UserLike
- Comm100
- GoToMeeting
- GoToAssist
- Twilio
- WordPress
- SugarCRM
- HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
Company Email
sales@visionhelpdesk.com
Contact No.
Company's Address
2nd floor, Gajra Chambers
Kamod Nagar, Mumbai - Agra Rd
Nashik, MH, 422009
India
Vision Helpdesk Comparisons
Popular Vision Helpdesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Contacts
- Quotes
- Invoices
- Bills
- Products
- Payments
- Transactions
- Reports
- Opportunities
- Pipelines
- Task
- Lead
- Email Alerts
- Customization
- Social CRM
- Facebook Integration
- Twitter Integration
- Email Marketing
- Rest APIs
- Xero Integration
- QuickBook Integration
Pricing Info
Roboeyelabs offers three SMB and enterprise pricing plans, including a free one for startups and small businesses. Give the details a look, and select your plan:
Bronze – Free
- Contacts
- Quotes
- Invoices
- Bills
- Products
- Payments
- Transactions
- Reports
Silver – $1/month
- All Bronze features
- Opportunities
- Pipelines
- Task
- Lead
- Email Alerts
- Customization
Gold – $2/month
- All Silver features
- Social CRM
- Facebook Integration
- Twitter Integration
- Email Marketing
- Rest APIs
Integrations
Roboeyelabs integrates with the following business systems and applications:
- QuickBooks
- Xero
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A comprehensive business management application that improves customer relationships, sales activities, business opportunities, inventory, and bookkeeping. It includes essential accounting functions like quote generation, invoicing, and transaction monitoring. If you need it to connect with your financial tech stack, you can take advantage of native integrations for Xero and QuickBooks.
Company Email
support@roboeyelabs.com
Company's Address
Roboeyelabs Comparisons
Popular Roboeyelabs Alternatives
When you choose a solution that you think will be an actual asset for your business you shouldn’t only limit yourself to what reviewers have to say about it. In many cases personal experience with the app may be different, depending on your own goals and needs. That’s why in our reviews we also give our User Satisfaction Rating for each software to give you a quick overview of how real users of Vision Helpdesk and Roboeyelabs evaluate their contact with the app. Our system is based on advanced analysis of product appearances on other websites, social networks as well as blogs, so you are going to receive a complete and reliable overview of what other customers think about every service. In this case Vision Helpdesk got a total satisfaction rating at 99% while for Roboeyelabs N/A% of users claim they had a positive experience with it.
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