What is better Vision Helpdesk or OneDesk? With various features, pricing, conditions, and more to compare, choosing the best Help Desk Software for your organization is tricky. However by using our system, it's easy to match the characteristics of Vision Helpdesk and OneDesk together with their general score, respectively as: 9.2 and 8.2 for overall score and 99% and 99% for user satisfaction.
You can also evaluate them feature by feature and see which software is a more effective fit for your enterprise. Remember to ask for a free trial first prior to opting in for a plan to get a firsthand experience how the solution performs in real setting.
At the moment, the most significant products in our Help Desk Software category are: Zendesk, Salesforce Service Cloud, Freshdesk.
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
Facebook
Twitter
Google Hosted Emails
Office365 Hosted Emails
MS Exchange Emails
Active Directory
Paypal
2SMS
Clickatell
Drupal
WHMCS
Clientexec
Live Chat Inc
Live!Zilla
UserLike
Comm100
GoToMeeting
GoToAssist
Twilio
LinkedIN
WordPress
SugarCRM
HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
In the event you are still having doubts about which solution will perform best for your company it might be a good idea to take a look at each service’s social metrics. These metrics are frequently an indicator of how popular every product is and how wide is its online presence. For instance, in case of Facebook Vision Helpdesk has 21013 likes on their official page while OneDesk profile is liked by 453 people.
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