CloudTalk

NOAWARDS
YET
Pricing:
Starting from $3.95
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Redundant network infrastructure with 24/7/365 support.
- Toll-free and regular phone numbers in over 80 countries
- Visual Voicemail
- Call Forwarding
- HD Voice
- PC To Phone Dialler
- Multiple Numbers
- Dedicated Number
- Notifications
- Custom Ringtone
- Speech Analytics
- Intuitive Interface
- Dedicated Account manager per account.
- Commercial and open source CRM / SCM or shopping card web-based system integrations
Pricing Info
Pricing Info
VirtualGlobalPhone offers affordable and flexible enterprise pricing call packages to any part of the world. Contact them today for more information. Regular Phone starts at $3.95.
Integrations
Integrations
VirtualGlobalPhone integrates with the following business systems and applications:
- LiveAgent
- Zoiper
- Zendesk
- Zoho
- Salesforce
- MS Outlook
- Microsoft Exchange
- Sugar CRM
- Microsoft Dynamics
- Bullhorn
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A business communication services provider that offers a plethora of business phone packages including regular phones, business phones, local, and toll-free numbers. They have a wide global coverage that spans over 80 countries.
Company Email
sales@virtualglobalphone.com
Contact No.
Company's Address
Vigil Inc. Ltd.
Unit 703, 7/F. , Alliance Commercial Bldg
133 Connaught Road, Central
Hong Kong
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Call Recording
- Call Queueing
- International Numbers
- Toll-Free Numbers
- Short Numbers
- Callback
- Internal Phone Number Tags
- Business Hours
- Personalized Greetings
- Voicemail
- Internal Call Greetings
- Contact Tags
- Custom Fields
- Blacklist
- Advanced Call Routing
- Statistics and Monitoring
- Integrations with Business Tools
- Utilities
- Outbound Call Center
Pricing Info
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
- Unlimited inbound & intracompany calls
- Click to call
- Automated call distribution
- Mobile app
- Unlimited call queuing
- International numbers (140+ countries)
- Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
- Unlimited inbound & intracompany calls
- Click to call
- Automated call distribution
- Mobile app
- Unlimited call queuing
- International numbers (140+ countries)
- Advanced analytics with unlimited history
- Real-time client dashboard
- One-to-one onboarding session
- Integrations to other systems
- Open API
- Unlimited concurrent calls
- Skill-based routing
- Smart queueing
- SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
- All Essential features
- Open API
- Salesforce integration
- Power Dialer/Smart Dialer
- Wallboards
- Dedicated account manager
- Speech to text
- Sentiment & CSAT score
- Call Monitoring
Custom – Quote-based plan
- All Expert features
- Custom onboarding
- Unlimited outbound calls (Flat Rates)
- Enterprise-level security
- Developer support
- Custom reporting
- SLA
Integrations
CloudTalk integrates with the following business systems and applications:
- Hubspot
- Pipedrive
- Salesforce
- Zendesk
- Freshdesk
- LiveAgent
- Helpscout
- Intercom
- Shopify
- Bigcommerce
- Magento
- Microsoft Dynamics
- Zoho CRM
- Groove
- Live Chat
- Shoptet
- Magento
- Shopify
- Bigcommerce
- 12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Company Email
support@cloudtalk.io
Contact No.
Company's Address
CloudTalk ltd
244 Madison Avenue
New York City, 10016-2817
USA
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Both VirtualGlobalPhone and CloudTalk were reviewed by a team of independent SaaS experts who conducted a full examination of all key aspects of each product. Their total score was prepared by means of unique SmartScore algorithm which gives a separate partial score to each element like: main functionalities, client support, mobile support, security, client satisfaction as well as reviews in other media. We realize useful features are not the only aspect essential to a company so we make sure we pay attention to all facets of a service before calculating its final score.
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