Velaro
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Visitor monitoring
- Workflows & routing
- Performance management
- Reporting & analytics
- Security
- Setup
- Proactive chat
- Sales & conversion tracking
- Integrations
Pricing Info
Pricing Info
Velaro offers 3 pricing packages:
Small Business Plan – $64.95/user
- Unlimited Visitors + Geotargeting
- 5 Groups
- 3 Proactive Chat Rules
- Manual Routing
- Full Branding & Surveys
- Agent Surveys
- Sales Conversion Tracking
- Customer Satisfaction Tracking
- Report Scheduling and Export
- Agent Availability Scheduling
- Standard Reporting
- Premium Integrations
Professional Plan – $149.95/user
Everything in Small Business Plan, plus:
- 1 Free Offline License
- Unlimited Groups
- Unlimited Proactive Chat Rules
- Workflow & Queue Based Routing
- Transcript Forwarding (web/FTP)
- Sensitive Data-Masking
- Advanced Reporting
- Shared Canned Messages
- A/B Canned Message Testing
- A/B Testing Pre-Chat Surveys
- Full Customization
- Phone Support
Enterprise Plan – Custom pricing
Customized for your needs
- Enterprise Reporting
- Enterprise Workflow & Queue Based Routing
- Multi-CRM Integration
- Enterprise Data Retention Management
- Administrative Audit Logging and Reporting
- Customized Training
- Success Manager Access and Reviews
- Enterprise Security
- Service Level Agreement
- Redlined EULA
- 24/7 Emergency Support
- GDPR Compliance
Integrations
Integrations
- Magento
- Customer relationship management (CRM)
- Microsoft Dynamics
- Salesforce
- NetSuite
- Data storage
- Content management systems (CMS)
- Social media (Facebook, Twitter, LinkedIn, Google+)
- Knowledgebase software
- Desk by Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
LG Electronics, Experian, Epicor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Velaro is a web-based live chat solution that lets you improve your communication with your customers and visitors in a matter of seconds. The software gives you an accurate picture of how visitors interact with your website, so support agents can have additional context for conversations with customers. Features such as tiered chat routing also ensure that agents' skills are maximized.
Company Email
Contact No.
Company's Address
8 Market Place, Suite 300,
Baltimore, MD 21202
Velaro Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Web Screen
- Script Display
- Auto-Dial Campaign
- Easy Transfer of Calls
- Multiple Campaigns
- Custom Web Page
- Start Campaign with IVR
- Broadcast with Pre-Recorded Message
- Music On-Hold
- Drop Call To Voicemail
- Local Caller ID
- ACD Queues
- Inbound and Outbound Calls
- Control Over Recording
- Control Over Dialing
- Schedule To Callback
- Call Duration
- Call Disposition
- Unlimited Alternative Numbers
- Login From Anywhere
- Customizable information of calls
- AMD Calls
- DNC Activations
- Third Party Conferencing
- Queue Prioritization
- Time ZOne restritioon
- Multiple Lead List
- Real Time Reports
- Agent Restriction
- Agent Conversation
- Pause Code
- Select Call from Queue
- Time-Clock Application
- Web-Based Administration
- Change Agent Queue
- Agent Status Bar
- Agent Web Screen
- Internal Chat
- Admin Web in multiple languages
- Internet Chat
- Agent Web in Multilingual Languages
Pricing Info
Avatar Dialler’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, or submit a demo request to examine the features.
Integrations
Avatar Dialler integrates with the following business systems and applications:
- 3cx
- Eyebeam
- Zoiper
- X-lite
- Zendesk
- Salesforce
- Teamsupport
- Insightly
- Pipedrive
- Vtiger
- Zoho
- LessAnnoyingCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smartchoice, LinkPro Business Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
AvatarDialler is a call centre automated dialler technology that’s faster and smarter than any other dialer.
Company Email
Contact No.
Company's Address
83 Ducie St
M1 2JQ Manchester
United Kingdom
Avatar Dialler Comparisons
Popular Avatar Dialler Alternatives
In case you are still having second thoughts about which software will be best for your business it might be a good idea to analyze each service’s social metrics. Such metrics are frequently a way to see how popular a given service is and how big is its online presence. For example, in case of Facebook Velaro has 1738 likes on their official profile while Avatar Dialler profile is liked by 0 users.
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