What is better VCC Live or Sinch? When selecting the best Customer Support Software for your company it is suggested that you review the functions, costs, as well as other critical information about the product and vendor. Here, you can check the parallels and differences between VCC Live (overall score at 8.4 and user satisfaction at 98%) and Sinch (overall score at 8.6 and user satisfaction at 94%).
You can also check out their specific modules, like features, plans, pricing, terms and conditions, etc. What is more, analyze the terms closely for information on hidden costs, like, setup cost, separate support plan, upgrade fees, storage fees, and other similar charges.
At the moment, the top products in our Call Center Software category are: Zendesk, JustCall, Freshdesk Contact Center.
VCC Live offers four enterprise pricing options. The pricing is based on the number of agents allowed to access the system simultaneously. The inclusions of the packages are outlined below to help you make a decision. All plans have a 10GB storage.
VCC Live supports integration with a broad array of third-party solutions and services such as the following:
Salesforce
Facebook Messenger
Zapier
WorldPay
Other types of application VCC Live can connect with are:
Instant Messengers
CRM
IVR
Databases
If you want to learn more about VCC Live’s integration capabilities, you can reach out to the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, HBO, Sykes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based comprehensive call center software that aims to help boost agent productivity. It comes with simple yet intuitive outbound and inbound tools as well as robust features for telecommunication services, agent activity monitoring, real-time statistics, project management, and database management.
All the data, details and opinions that we presented in this table were collated from official company websites, marketing content available online, real-life experience from real customers as well as our personal everyday use of each solution by an expert. We do our best to extensively study each software, therefore we not only study it on our own, but we also compare our observations with experiences of other people from the B2B community.
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