What is better Vanilla Forums or Connectwise PSA? If you need an effective Collaboration Software product for your enterprise you need to invest time and assess different options. It doesn’t have to be difficult, and can be as easy as matching their features in a table like the one below. You will also get a good idea how each product functions. For example, on this page you can see Vanilla Forums’s overall score of 8.7 and compare it against Connectwise PSA’s score of 8.8; or Vanilla Forums’s user satisfaction level at 99% versus Connectwise PSA’s N/A% satisfaction score.
The contrast will help you spot the good and bad points of each program, and choose which one fits you requirements better. On top of the robust features, the application that is easy to understand and use is always the better choice.
Currently, the most popular solutions in our Online Community Platforms category are: Wrike, Salesforce Community Cloud, monday.com.
Vanilla Forums is available in three enterprise pricing options and a free trial. Because many clients tend to prefer a unique set of features that doesn’t correspond to the pre-made plans, the vendor invites potential customers to contact their sales reps for customized subscription plans that suit their specific requirements.
Business – $689/month (essential community platform)
5 staff users
250k monthly page views
Public or private community
Unlimited members
Moderation
jsConnect SSO
SuccessTeam
Gamification
Corporate – By-quote (full-featured community platform)
All Business plan features
10 staff users
1M monthly page views
Ideation
Advanced Analytics
Sub-communities
Q&A
CRM Integrations
SuccessTeam
API
Advanced SSO
Enterprise – By-quote (for large communities and enterprises)
Vanilla Forums integrates with the following business systems and applications:
WordPress
Zendesk
GitHub
Salesforce
MailChimp
Facebook
Twitter
LinkedIn
WishList
Steam
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, EA, Oculus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based online community tool that enables businesses to create engaging and interactive online forums for their customers and potential clients. Sporting an easy-to-use interface, Vanilla Forums ensures businesses will find a way to boost customer service and enhance audience loyalty to increase their sales.
Enterprise pricing of Connectwise PSA is only available upon request for a personalized quote as they customize plans according to each business’ unique needs and scale.
Connectwise PSA integrates with the following business systems and applications:
Constant Contact
JIRA
Microsoft Dynamics
QuickBooks (Enterprise, Pro, Online)
Salesforce
Zapier
ConnectWise Automate
ConnectWise Sell
ConnectWise Control
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
K2 Technologies
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A compact business suite that combines projects, services, marketing, sales, and finance in a single package. The platform allows users to manage projects and assign tasks while streamlining activities for purchasing, marketing, and customer service. The software's help desk features also enable efficient ticketing and accurate documentation.
Almost as essential as useful features and user support quality are pricing plans given by Vanilla Forums and Connectwise PSA. Although cost should not be a deciding factor it’s surely a key thing to think about. You should expect a flexible pricing package that can be adjusted to your business size and effortlessly scaled up every time your business grows. Make sure you don’t pick plans that have additional features that you won’t find useful and always try to contact with the vendor directly as enterprises can often count on discounts. You should also check out a free trial or demo of each product to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t require you to pay any money and provides you with a reliable overview of what it feels like to work with Vanilla Forums and Connectwise PSA.
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