Usersnap
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
Feedback Widget
- Runs on every known web browsers
- User-friendly
- Connects users with clients and colleagues
- Does not impede website speed
- Can be customized to match with corporate image
- In-Browser Screenshot
- Supports Single Page Applications
Bug Tracking Dashboard
- The Viewer
- The Search
- Team collaboration
- Mockups & screenshots
- Easy configuration
- 3rd party integrations
Console Recorder
- XMLHttpRequest logs
- JavaScript errors
Browser Extensions
- Create browser screenshots and provide feedback
- Track & report front-end bugs in your browser
- Install a feedback widget in all environments
Pricing Info
Pricing Info
Usersnap offers four product plans that can address different needs and budget. A 15-day free trial period is also available.
Personal – $19/month (yearly billing) / $22/month (monthly billing)
Ideal for 5 members and 1 project. Includes:
- Dashboard/Team collaboration
- Customization of the widget
- Secure hosting
Startup – $69/month (yearly billing) / $79/month (monthly billing)
Perfect for 15 users and 3 projects. Comes with all Personal features plus:
- Connect with 20+ project management tools
- Connect 20+ bug tracking tools
- Usersnap support
Company – $129/month (yearly billing) / $149/month (monthly billing)
Suits businesses with 25 users and 10 projects. Carries all Startup features and:
- Connect with your customer care tools
- Client-side error recording
Enterprise – Contact Usersnap for more information
Brings all features including custom integration.
Integrations
Integrations
Usersnap supports integrations with the following business systems and applications:
- Basecamp
- JIRA
- Asana
- Pivotal Tracker
- Trello
- WordPress
- Drupal
- Joomla
- Magento
- TYPO3
- Redbooth
- Redmine
- HipChat
- Slack
- GitHub
- Zendesk
- GitLab
- Axosoft
- Trac
- activeCollab
- BitBucket
- Desk
- Evernote
- FogBugz
- HTTP-Push
- Intercom
- Kanbanize
- Team Foundation Server
- Teamwork
- Gemini
- Hall
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Netflix, Compass, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Usersnap is a visual bug tracker for everyone working on a web project. Usersnap makes collaboration with colleagues & clients easy and professional.
Company Email
help@usersnap.com
Company's Address
Dr. Schoberstraße 23 Perg, 4320 Austria
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multi-channel support
- Email Integration
- Issues Tracking
- CRM
- Knowledgebase
- Robust Searching
- Multi-Tasking
- Visual Workflows
- Reporting
- Mobile
Pricing Info
Contact PhaseWare directly to get more information about the pricing of PhaseWare Tracker. Users can also try a free trial por request a live demo.
Integrations
PhaseWare Tracker supports integration with Miscrosoft Outlook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Dexter + Chaney, PropertyInfo, American Messaging, Sacramento Public Library
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
PhaseWare Tracker is a customer support platform that enables businesses to streamline their workflows.
Company Email
Info@PhaseWare.com
Contact No.
Company's Address
1700 N. Redbud Blvd, Suite 190
McKinney, Texas 75069
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When you compare different Customer Support Software products you shouldn’t just explore their list of features and offered pricing packages. Keep in mind the solution must be meeting your requirements and team so the more flexible their offer the better. Check which platforms are supported by Usersnap and PhaseWare Tracker and ensure you will obtain mobile support for whatever devices you work on in your company. You should also find out which languages and geographies are supported, because this may be a critical factor for many businesses.
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