What is better UserGuiding or Hotjar? If you’re getting a difficult time picking the right Customer Experience Management Software product for your needs, try to compare and contrast the available software and determine which one offers more advantages. For example, here you can examine UserGuiding (overall score: 8.0; user rating: N/A%) vs. Hotjar (overall score: 9.6; user rating: 98%) for their overall performance.
You can also see which one provides more features that you need or which has more flexible pricing plans for your current budget. Using a clear table to evaluate their features will significantly improve the odds of obtaining the right product for your company. Pay attention to other factors of the software such as intuitiveness, flexibility, scalability, and pricing options.
In the event you would like to quickly locate the more reliable Customer Experience Management Software according to our experts we advise you examine one of these products: Smartlook, Alchemer, Zendesk.
Hotjar pricing is highly scalable and flexible where you can easily upgrade and downgrade any plan based on your needs. A free trial is available for you to explore the software’s BUSINESS plan features for 15 days at no cost or commitment. Here’s the Hotjar pricing information:
Personal:
Hotjar’s Personal plans are built for enthusiasts, students, and users with low traffic.
BASIC – $0
2,000 page views per day data collection
Unlimited users
Limited reports
Store data for 365 days
PLUS – $29/month
10,000 page views per day data collection
All features of the BASIC plan
30-day money back guarantee
Business
Hotjar’s Business plan is based on the number of pageviews per day. This is the cost if you want to collect data from:
Up to 20,000 pages views per day – $89/month
Up to 50,000 pages views per day – $189/month
Up to 120,000 page views per day – $289/month
Up to 400,000 page views per day – $589/month
Inclusions:
All features of Professional PLUS plan
No Hotjar branding
Advanced features access
Agency
Hotjar’s Agency plan is for agencies and consultants that offer service for their client’s sites. It gives access to an agency account with pricing based on the client account’s site they are managing with a discounted price.
Inclusions:
Central account with unlimited sites for clients
Volume pricing discount
Use own logo for Hotjar interface rebranding
Client users invitation for accessing and managing their data
Hotjar has seamless integrations with the following apps:
Hubspot
Segment
Omniconvert
Optimizely
Meanwhile, Hotjar works right out of the box with one script for the following platforms:
PrestaShop
Instapage
LightCMS
Squarespace
Unbounce
Drupal
Google Tag Manager
HubSpot
Shopify
Magento
Weebly
WordPress
Joomla
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unbounce, Nintendo, Microsoft, Intuit, Autodesk
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An analysis and feedback tool aimed to make sense of user behavior on your site to help you improve customer experience. It provides enhanced visibility to your website's performance, user behavior, and user experience. It also includes advanced tools such as heatmaps, conversion funnels, and more.
Company Email
Contact No.
Company's Address
Hotjar Ltd, Level 2
St Julians Business Centre,
3, Elia Zammit Street
St Julians STJ 1000
Malta
The software compared on this page are only a small sample of our entire Customer Experience Management Software category and you should take into account that there may be more desirable alternatives available. If you want to guarantee you make the optimal decision for your team we strongly encourage you to compare more apps first. It may also be a good idea to check out our top 10 Customer Experience Management Software list to see which software are in the current year the highest-rated ones and leaders in the market.
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