UseResponse
vsUseResponse
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customer Feedback
- Roadmaps
- Custom Workflows
- Help Desk System
- Task Management
- Smart Automation
- Knowledge Base
- Targeted Content
- Omnichannel Support
- Live Chat Widget
Pricing Info
Pricing Info
UseResponse provides three pricing plans for you to choose from if you want to access and use all the tools included in the software suite.
Here are the details of each plan:
Basic Cloud – $49/2 support agents/month or $490/2 support agents/year
- 1 Help Center
- Unlimited Users, Requests
- 10,000 Daily API Requests
- Feedback System
- Help Desk + Live Chat
- Knowledge Base Software
- Basic SSO
Enterprise Cloud – $149/2 support agents/month or $1,490/2 support agents/year
- Unlimited Centers
- Unlimited Users, Requests
- Unlimited Daily API Requests
- All Basic Cloud Features Plus:
- Multilingual Portals
- SLA Management
- Business Hours
- Extended Analytics
Enterprise On-Premise – $4,800/support agents/year
- Installed on your Server
- Custom Add-ons
- 100% Open Code
- Premium Support
- Updates
Integrations
Integrations
UseResponse integrates with the following messaging apps and third-party tools:
- Skype
- Viber
- FB Messenger
- Telegram
- VK
- Zapier
- Slack
- Salesforce
- Jiraa
-
Confluence
-
Hubspot
-
Wordpress
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Cisco, cPanel
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
UseResponse is a self-hosted customer feedback system for all types of businesses and communities.
Company Email
support@useresponse.com
Contact No.
Company's Address
UseResponse Inc.
39 E. Broadway APT. B1
Long Beach, NY, 11561
USA
UseResponse Comparisons
Popular UseResponse Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Outbound Campaign Builder
- Phone Calls
- Direct to Voicemail
- Messaging
Intelligent Routing
- Lead Decisioning
- Call Tracking
- Live Transfers
Inbound Lead Conversion
- Live Conversation Management
- Lead Nurturing
- Campaign Reporting
API Capability
- Voice Programming
- Message Programming
Pricing Info
Ytel is available on a by-quote basis. If you would like to learn more about their pricing options, don’t hesitate to get in touch with their representatives.
Integrations
Ytel is an open API system, which means you can connect it to virtually any third-party system or application. Prominent integrations include:
- Zapier
- HubSpot
- Zendesk
- InfusionSoft
- Velocify
- Base CRM
- Salesforce Marketing Cloud
- SugarCRM
- National Data Systems
- onsite
- LeadMailbox
- insellerate
- Base
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lead Strata Marketing, Drips.com, MediaMix365
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A contact center software that integrates with over 100 marketing solutions, Ytel provides businesses with different communication channels in one platform. These include SMS, voice calls, email, and direct mail. It also offers robust security options, which add to your clients’ peace of mind.
Company Email
sales@ytel.com
Contact No.
Company's Address
27422 Portola Parkway, Suite 100
Foothill Ranch, CA 92610
USA
Ytel Comparisons
Popular Ytel Alternatives
The solutions analyzed on this page are only a sliver of our complete Customer Support Software category and you should take into account that there could be more reliable alternatives available. If you would like to ensure you make the best possible choice for your business we definitely encourage you to test more products first. You can also consider to check out our top 10 Customer Support Software list to learn which software are in the current year the highest-ranking ones and dominate the market.
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