User.com
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Proactive Chat
- Groups and Segments
- Default Replies
- Visitor Profiles
- Custom Attributes
- Real-Time Tracking
- Tags
- Customization
- API
- White Labels
- Assign Alerts
- Default Replies
- Email Marketing
- Custom Templates
- Cold Emails
- Real-Time Interaction
- Targeted Auto-Messages
- Triggers
- Auto-Management
- Dynamic Forms
- Drag-and-Drop Capacity
- Statistics & Analytics
- “What If” Scenarios
- Traffic analytics
- Sales reporting
- API
- Action Management
- Activity Monitoring
- Activity Tracking
- Auto-Responders
- Automatic Notifications
- Automatic Reminders
- Campaign Segmentation
- Chat
- Client Database
- Communication Management
- Contact Database
- Custom Fields
- Custom Forms
- Customer Segmentation
- Drag & Drop Interface
- Drip Email Marketing
- Email Distribution
- Email Templates
- Email Tracking
- Event Triggered Actions
- Feedback Management
- Instant Messaging
- Market Segmentation
- Monitoring
- Real Time Data
- Role-Based Permissions
- SMS Marketing
- Social Network Marketing
- Summary Reports
- Tags & Keywords
- Tracking Features
- Visitor Tracking
- eCommerce Integration
- CRM
- Dynamic Page content
- Knowledge base creation
Pricing Info
Pricing Info
The price of the system is proportional to the number of unique users in the database. It is structured as follows:
- Less than 500 users, Basic Plan: $29, Premium Plan: $35
- 500-750 users: Basic Plan: $39, Premium Plan: $47
- 750-3000 users: Basic Plan: $59, Premium Plan: $71
- 3000-4000 users: Basic Plan: $69, Premium Plan: $83
- 4000-5000 users: Basic Plan: $89, Premium Plan: $107
- 5000-8000 users: Basic Plan: $105, Premium Plan: $126
- 8000-10250 users: Basic Plan: $119, Premium Plan: $143
- 10250-15000 users: Basic Plan: $139, Premium Plan: $167
Integrations
Integrations
User.com integrates with the following systems and applications:
- Slack
- Shopify
- Magento
- WordPress
- Twilio
- Zapier
- PrestaShop
- Squarespace
- Salesforce
- Drupal
- Segment.io
- BigCommerce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Live Chat and Marketing Automation platform businesses use to attract and engage customers in real time, and to provide an outstanding customer experience.
Company Email
Contact No.
Company's Address
Ul. Jasna 10 lok. 200
Warszawa, 00-013
Poland
User.com Comparisons
Popular User.com Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Capture call back requests
- Create customizable surveys
- Create promotional ads
- Custom information feed
- Export chat history and all other reports
- Exportable ticket transcripts
- Full email and ticket management
- Hot leads and customer lists
- Instant language translation
- Knowledge base publication
- Monitor agent performance
- Real-time visitor monitoring
- Record call logs
- Reporting and analytics
- Self-service web portal
- Social insights
- Ticket status updates
- Training documentation and best practices
- Visitor action triggers
Pricing Info
Here are the prices of LiveHelpNow’s products:
Monthly Plan:
- Live Chat: $ 21 per agent
- Email-Ticket Management: $ 21 per agent
- Knowledge Base: $ 21.00 per agent
- Call Management: $ 9.00 per agent
They offer a 30% discount if you avail 3 or more products. This makes the total cost to $50.40 per month per agent for all 4 modules.
Big teams are offered with an enterprise plan for an additional $15 per agent for each month.
Integrations
Out of the box, LiveHelpNow integrates with the following applications:
- Google Analytics and Adwords
- Join.me Cobrowsing
- SalesForce CRM
- Webhooks
- MailChimp
- HubSpot
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Adventist University, California State University Fresno, NBC Sports, Dell
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
Company Email
Contact No.
Company's Address
520 Evan St, Suite #2, Bethlehem, PA 18015
LiveHelpNow Comparisons
Popular LiveHelpNow Alternatives
Almost as crucial as functionalities and client support responsiveness are pricing plans offered by User.com and LiveHelpNow. Even though pricing should not be the only aspect it’s without a doubt an important thing to think about. You should look for a flexible pricing package that can be adjusted to your business size and painlessly scaled up when your team grows. You should be certain you don’t pick packages that have additional features that you won’t find useful and always try to get in touch with the vendor directly because big companies can frequently benefit from more affordable prices. You should also check out a free trial or demo of every software to spend at least some time using it. It’s a valuable experience that doesn’t ask you to invest any money and provides you with a reliable overview of what it feels like to work with User.com and LiveHelpNow.
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