Bright Pattern

NOAWARDS
YET
Pricing:
Starting from $12.99
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Chrome Extension – Click to Call any number in any CRM
- Toll Free Numbers
- Conference Calling – Easiest way to conference ever.
- Call Forwarding to Individual or Groups – Never miss a call
- Web Phone
- Unlimited Calling
Pricing Info
Pricing Info
Enjoy Uno.im with all the features you need and not what you don’t want. Pick from four product plans where you get all functionalities that suit your business requirements and budget. The good news is that you are not required to enter into any contract. You can also try each plan for free.
Uno Personal – $12.99/ user / month
- Virtual assistant
- Web phone
- 300 minutes/month (additional minutes: 4.9¢/minute)
- Follow me**
- Custom phone menu
Uno Startup – $24.99/ user / month
- All features of Uno Personal
- Unlimited Calling
Uno Enterprise – $39.99/ user / month
- All features of Uno Startup
- Conference calling
- Call analytics
Uno Call Center – $69.99/ user / month
- All features of Uno Enterprise
- Call recordings
- Call queues
- And more!
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
iSubpoena, Bringum Academy
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Uno.im makes phone handling and call management easy for businesses.
Company Email
support@uno.im
Contact No.
Company's Address
35 Murray Street, Unit 005, Ottawa, ON K1K 9M5.
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Pricing Info
Bright Pattern offers four SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select your plan:
Voice Select – $70/month (annual billing) or $90/month (monthly billing)
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
Professional – $100/month (annual billing) or $120/month (monthly billing)
- All Voice Select features
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
Premium – $140/month (annual billing) or $160/month (monthly billing)
- All Professional features
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
Enterprise – By quote
- All Premium features
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Integrations
Bright Pattern integrates with the following business systems and applications:
- Salesforce
- ZenDesk
- Microsoft Dynamics
- Oracle RightNow
- WFM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, Hitachi, SPi Global, MTT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Bright Pattern is a multichannel cloud contact center system enabling rich customer experiences across various popular channels.
Company Email
sales@brightpattern.com
Contact No.
Company's Address
1111 Bayhill Dr., office 275
San Bruno, CA 94066
USA
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Almost as crucial as useful features and customer support quality are pricing packages given by Uno.im Cloud Phone and Bright Pattern. While pricing should not be the sole aspect it’s definitely a significant thing to consider. You should count on a flexible pricing package that can be matched with your business size and easily scaled up if your business expands. Be sure that you don’t choose plans that have extra tools that you won’t find a use for and always try to get in touch with the vendor directly because big companies can usually benefit from discounts. You should also give a chance to a free trial or demo of every software to spend at least some time on actual work with the system. It’s a useful experience that doesn’t require you to invest any money and offers a solid overview of what it feels like to work with Uno.im Cloud Phone and Bright Pattern.
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