What is better UniTel Voice or CloudTalk? The perfect Business Phone Systems is a program that can tackle your company’s unique requirements. It’s easy to identify which alternative works best for your business if you review numerous products before you decide which one is the best.
For example, UniTel Voice and CloudTalk are scored at 7.7 and 8.5, respectively, for overall quality and performance. Similarly, UniTel Voice and CloudTalk have a user satisfaction rating of 89% and 100%, respectively, which reveals the general satisfaction they get from customers. Better yet, reach put to a current user of the software and ask for their feedback concerning the application in question.
At the moment, the most popular products in our Business Phone Systems category are: RingCentral, Axon Virtual PBX, Comcast Business VoiceEdge®.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
In case you continue having second thoughts about which app will be best for your business it might be a sound idea to check out each service’s social metrics. These metrics are quite often an indicator of how popular every product is and how big is its online presence. For example UniTel Voice Twitter account has currently 3950 followers. At the same time CloudTalk Twitter is followed by 14 people.
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