3CX
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Cloud PBX System
- SIP Trunking
- DID Numbers
- Softphone App
- Call Features
- Online Faxing
- Voicemail-to-Email
- Video Conferencesa
- Contact Center Solution
- Call Analytics & Reports
- CRM Integrations
- Free Porting
- Web Management
- Microsoft Teams SBC App
Pricing Info
Pricing Info
ULTATEL offers several enterprise pricing plans in a pay-as-you-go or contract-based model. Here are the details:
Clarity Cloud
Professional – Starts at 27.95/user/month (pay-as-you-go) or $20.95 for contract
- Fully-managed cloud PBX phone system
- 24/7 support via phone & email
- Unlimited USA & Canada calls
- Free porting
- 20 Video conferences
- 1 Video conference bridge/account
- Voicemail-to-Email
- Voice calling, faxing, & texting on the same number
- Automated attendants
- Unlimited online faxing
- Call presence
- Custom Call-on-Hold music
- HD voice calls
- Call flows
- Unlimited ring groups
- Call waiting, Call forwarding, & Caller ID
- Call parking
- Call blocking
- Call notification
- Call analytics & reports
- Web-based management
- MS Teams SBC app
- Free toll-free numbers
Premium – Starts at $31.95/user/month (pay-as-you-go) or $24.95 (contract)
- All features in Professional Plan, Plus:
- 100 video conferences
- Call monitoring
- Call whispering
- Call recording
- Voicemail notifications
- Voicemail dropping
Ultimate – Starts at $41.95/user/month (pay-as-you-go) or $34.95 (contract)
- All features in Premium Plan, Plus:
- Integration with CRM systems
- Salesforce
- Zendesk
- Zoho
- Pipedrive
- Microsoft Dynamics
- Custom reports
- LDAP company directory
- Conference service for multiple projects
Contact Center
Contact – Starts at $43.95/user/month (pay-as-you-go) or $40.95 (contract)
- Fully-managed cloud PBX phone system
- 24/7 support via phone & email
- Unlimited USA & Canada calls
- 20 free ported numbers
- 100 Video conferences
- 1 Video conference bridge/account
- Voicemail-to-Email
- Voice calling, faxing, & texting on the same number
- Automated attendants
- Unlimited online faxing
- Call presence
- Custom Call-on-Hold music
- HD voice calls
- Call flows
- Unlimited ring groups
- Call waiting, Call forwarding, & Caller ID
- Call parking
- Call blocking
- Call notifications
- Call analytics & reports
- Advanced queuing features
- Skill-based call routing
- Audio conferencing
- Web-based management
- MS Teams SBC app
- Free toll-free numbers
- IVR features
- Compatibility with mobile app, softphone, or desktop
Plus – Starts at $46.95/user/month (pay-as-you-go) or $43.95 (contract)
- All features in Contact Plan, Plus:
- 50 free ported numbers
- Voicemail notifications
- Voicemail dropping
- Queue analytics & reports
- Quality assurance functionality
- Quality assurance analytics
- Custom call rating templates
- Text messaging system
Ultimate – Starts at 49.95/user/month (pay-as-you-go) or $46.95 (contract)
- All features in Plus Plan, Plus:
- 50 free ported numbers
- Integration with CRM systems
- Salesforce
- Zendesk
- Zoho
- Pipedrive
- Microsoft Dynamic
- Custom reports
- LDAP company directory
- Conference service for multiple projects
- Queue callback
Microsoft Teams SBC
Standalone SBC – Starts at $2.40/user/month (pay-as-you-go) or $1.80 (contract)
- Managed service & support
- ULTATEL or Public Cloud hosted
- Direct routing
- Automated attendances
- Call control
- Call escalating
- Call parking
- Caller ID masking
- Call quality monitoring
- Call forwarding & handling
- 1-Click calling
- Custom contact groups
- Custom ring tones
- Microsoft Team dial pad
- Dialing packages
- Dashboard for direct routing
- E911 Emergency calls
- Improved encryption
- Extension dialing
- Feature notes
- Free ported numbers
- Native SBC
- Location-based call routing
- Media transcoding
- Call routing rules
- Screen sharing via chat
- Group ringing
- Speed dialing
- 3-ways PSTN calls
- Firewalls
- Voicemail-to-Email
- Compatibility with softphone, mobile, or desktop
Microsoft Teams SBC + Calling Plan – Starts at $11.40/user/month (pay-as-you-go) or $10.80 for (contract)
- All features in Stand-Alone SBC Plan, Plus:
- Web-based management
- Free toll-free numbers
- Internal inbound & outbound calls
- Unlimited USA & Canada Calls
- Group paging
Microsoft Teams SBC + Clarity Phone System – Starts at $18.35/user/month (pay-as-you-go) or $17.75 (contract)
- Microsoft Teams SBC + Calling Plan, Plus:
- Call analytics & reports
- Call blocking
- Call waiting, Call forwarding, & Caller ID
- Call presence
- Call parking
- Call notification
- Custom Call-on-Hold music
- Call flows
- HD voice calls
- North America SMS/MMS
- Unlimited online faxing
- Unlimited ring groups
- Voice calling, faxing, & texting on the same number
- Call monitoring
- Call whispering
- Call recording
- Custom reports
- LDAP company directory
- Conference service for multiple projects
- Voicemail notifications
- Voicemail dropping
- CRM system integrations
- Load balancing
- Bursting
- SBC redundancy
Integrations
Integrations
ULTATEL supports integration with the following
- Microsft Teams
- Salesforce
- Pipedrive
- Zendesk
- Zoho
- Microsoft Dynamics
- Microsoft Office 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Synergy Law, Trü Orthodontics, Remodel USA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ULTATEL is a VoIP provider that offers cloud telephony solutions and services for companies and teams to facilitate remote work, improve global presence, and reduce communication costs.
Company Email
sales@ultatel.com
Contact No.
Company's Address
ULTATEL, LLC.
13873 Park Center Rd, Suite 450 Herndon, Virginia, I20171
USA
ULTATEL Comparisons
Popular ULTATEL Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Hosted, On-Premise or in Private Cloud
- Plug and Play With IP Phones, Gateways & SIP Trunks
- Website Live Chat plugin
- Answer Facebook and WhatsApp messages from 3CX
- Unified Communications Made Easy
- See Presence of Colleagues
- Instant Messaging / Text Chat
- WebRTC Web Conferencing
- Save Time & Money with Feature-Rich Web Conferencing
- Cut Travel Costs
- Slash Phone Bills and Communications Costs
- Free Interoffice Calls
- Cheaper Call Costs for Customers using DID and IP Telephony
- No Per Extension Licensing, One Low Price Per PBX
- Click To Call and CRM Integration
- Automatic Phone Number Detection
- Call Directly from CRM
- Configurable Extension
- Android and iOS VoIP Clients
- Free forever for up to 10 users
Pricing Info
3CX offers several SMB and enterprise pricing plans for all users to choose from. The plans are can be availed either through annual subscription or perpetual licensing, and the pricing varies based on the edition/version you’ll purchase and the number of simultaneous calls you need.
Normally, 1 simultaneous call per 3-4 extensions is sufficient and required. So, if your company has 50 extensions you need to purchase a plan or call license dedicated to 16 simultaneous calls. In addition, if you choose to avail the system through perpetual licensing, you need to subscribe to a yearly maintenance plan and pay for its corresponding maintenance fee.
You can also upgrade to increase the number of simultaneous calls you can handle in the edition/version you purchased (capacity upgrade) or change to another version (version upgrade). Please visit 3CX’s official website to check the upgrade pricing. Meanwhile, here are the details for 3CX’s SMB and enterprise pricing plans:
3CX Annual License/Subscription Plans
3CX StartUP – Perpetually free for up to 10 users
- Hosted on Cloud
- 1 Ring Group
- 1 Auto Attendant
- 3CX Talk / Meet Links
- Mobile & Desktop Apps
- Video Conferencing
- (Up to 25 participants)
- Team Messaging
- Live Chat
- WhatsApp Integration
3CX StartUP Pro – 10 users $175 (annual license)
3CX StartUP Pro – 20 users $275 (annual license)
3CX StartUP Pro for 11 or more users includes:
- Everything in Free plus…
- Choose SIP Trunk
- Multi-level IVR
- Call Queues
- Busy Lamp Field (BLF)
- Voicemail-to-text
- Holiday & Business Hours Routing
- Call & Chat Reporting
- Listen in, Whisper, Barge in
Annual License 4 Simultaneous Calls Pro – $145
Annual License 4 Simultaneous Calls Enterprise – $180
Annual License 8 Simultaneous Calls Pro – $265
Annual License 8 Simultaneous Calls Enterprise – $325
Annual License 16 Simultaneous Calls Pro – $595
Annual License 16 Simultaneous Calls Enterprise – $735
Annual License 32 Simultaneous Calls Pro – $1,195
Annual License 32 Simultaneous Calls Enterprise – $1,475
Annual License 64 Simultaneous Calls Pro – $2,395
Annual License 64 Simultaneous Calls Enterprise – $2,955
Annual License 128 Simultaneous Calls Pro – $4,945
Annual License 128 Simultaneous Calls Enterprise – $6,100
To learn more about other simultaneous call pricing plans, visit the site.
Pro Plan features include:
- Hosted in your Private Cloud: Amazon, Google, Azure
- Microsoft 365 Integration
- CRM Integration
- Call Queues
- Auto Attendant
- Voicemail Transcription
- Chat & Call reports
- Call Recording
- Listen in, Whisper, Barge in
- Hot Desking
- SMS & MMS
- Video Conferencing
- (Up to 100 participants)
- Live Chat
- WhatsApp Integration
- Hotel PBX
- Call Flow Designer
Enterprise Plan features have:
- Everything in PRO plus…
- Skill-based Routing
- Start / Stop Call Recording Rights
- Video Conferencing
- (Up to 250 participants)
- Custom IP Phone Logo
Integrations
3CX integrates with the following property management systems, hotel software solutions, CRM tools, communications systems, and other third-party applications:
- Microsoft Outlook
- Salesforce
- Microsoft Dynamics
- Act!
- Google Contacts
- MS Exchange
- Office 365
- Exact
- Freshdesk
- Datev
- Zendesk
- Nutshell
- Vtiger
- EBP
- InnQuest roomMaster 2000
- Fidelio-Opera
- MICROS-Fidelio
- Fidelio
- Protel
- Brilliant Hotelsoftware
- Ascendview Monitoring Solutions
- Acarda Outbound Call Center
- Deerfield.com
- JBHworks
- MDLsolutions Dialer
- Tenfold
- VoIPTools
- WatchGuard
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Harley Davidson, Pepsi
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A software-based and open standards IP PBX phone system that enables organizations and companies to leverage their existing IP phones, softphones, gateways, and SIP trunks; set up a unified communications solution on any environment, boost agent productivity, easily host webinars and online meetings from a web browser, enhance mobile communications, and reduce telco costs.
Company Email
info@3cx.com
Contact No.
Company's Address
3CX
1, 28th October Avenue
303 Engomi Business Center, 2414 Nicosia
Cyprus
3CX Comparisons
Popular 3CX Alternatives
No Business Phone Systems will be perfect enough to solve all the requirements of a specific team. Though core functionalities of ULTATEL and 3CX are important you should also thoroughly analyze the integrations offered by a given software. Very often your team will already be using some other B2B software in your company and it’s definitely more beneficial to opt for services that integrate well with one another. With that approach you can guarantee a smooth transfer of information between your teams and services, which can considerably reduce time wasted on migrating between one service and the next.
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