Salesforce Service Cloud
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Company Reviews
- Product Reviews
- Import Existing Reviews
- Automated Review Collection
- Manual Review Requests
- eCommerce Plugins
- Smart Review Reminders
- Email Customization
- Review Photos
- Dedicated Reviews Profile Page
- Google Rich Snippets
- Mobile Friendly
- On-Site Trust Seals
- On-Site Trust Badges
- On-Site Trust Page
- On-Site Trust Banners
- On-Site Trust Widgets
- On-Site Trust Carousel
- On-Site Trust Tab
- On-Site Trust Blocks
- API Access
- One-click Social Sharing (FB & TW)
- Customer Recommendation Score
- Coupons
- Facebook Reviews Tab
- Review Activity Dashboard
- New Review Notifications
- Thank you Email
- Respond to Reviews
- Advanced Statistics & Insights
- Reviews Dashboard
- Live Moderation
- Flag Reviews
- Profanity Filter
- Restricted Email List
Pricing Info
Pricing Info
TrustSpot offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:
Startup – $29/month
- 300 Review Requests
- +100 Free Kickstart Credits
- Coupon Marketing
- Smart Review Reminders
- On-Site Trust Badges
Growth – $79/month
- 1,000 Review Requests
- +300 Free Kickstart Credits
- Review Request Customization
- Product Reviews
- On-Site Trust Widgets
- On-Site Trust Carousel
Premium – $149/month
- 3,000 Review Requests
- +1,000 Free Kickstart Credits
- Respond To Reviews
- Facebook Page Review Tab
- Visual Marketing
- Featured Product Upsells
- On-Site Trust Tab
Ultimate – $399/month
- 6,000 Review Requests
- +6,000 Free Kickstart Credits
- Custom Widget API
- Product Q&A
- Dedicated Success Manager
- Priority Support
- Design Consulting
- Full Service Onboarding
Integrations
Integrations
TrustSpot integrates with the following business systems and applications:
- Shopify
- Bigcommerce
- Magento
- WooCommerce
- PrestaShop
- OpenCart
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bargain Games UK, Panzer Wrecks, Valley Craft, Select Chauffeurs
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TrustSpot is a business review and reputation management platform that allows companies to automatically gather quality, 100% verified buyer reviews for their business.
Company Email
support@trustspot.io
Contact No.
Company's Address
13506 Summerport Village Pkwy, Suite 1006
Windermere, FL 34786
USA
TrustSpot Comparisons
Popular TrustSpot Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Computer Telephony Integration (CTI)
- Record types
- Lead-contact account management
- Files
- Salesforce identity
- Roles and permissions
- Snap-ins for live agent chat
- Social customer service pro
- Knowledge
- Work order management
- Service console
- Customer community
- Chatter
- Community starter
- Email integration with Outlook
- Advanced case management
- Customer account portal
- Custom page layouts
- Standard success Plan
- Asset management
- Omni-channel supervisor
- Field service dispatch
- Service contracts and entitlements
- Developer Sandbox
- Unlimited online training
- Activity feed
- Developer Pro Sandbox
- Topics and recommendations
- Data and file storage
- Order management
- Omni-channel routing
- Case auto-assignment
- Service analytics app
- Social customer service starter pack
- Product tracking
- Case milestone tracker
- Unlimited custom applications
- Google Apps integration
- Custom profiles
- AppExchange app integration
- Offline access
- Lightning App builder
- Case escalation rules and queues
- Web services API
- Opportunity tracking
- Workflow and approval automation
- Web and email case capture
- Task management
- Customizable reports and dashboards
- Case email auto-response
- Advanced reporting features
- Salesforce mobile app
- Email templates
Pricing Info
Salesforce Service cloud offers 4 SMB and enterprise pricing plans billed annually.
Essentials – $25/user per month
- Chatter
- Salesforce mobile app
- Files
- Topics and recommendations
- Case auto-assignment
- Web and email case capture
- Case email auto-response
- Case escalation rules and queues
- Lead-contact account management
- 1 Service console app per org
- Basic omni-channel routing
- Omni-channel supervisor
- Knowledge (read only)
- Knowledge (read-write)
- Computer Telephony Integration (CTI)
- Phone
- Social Customer Service
- Live agent chat (limited functionality)
- Next best action
- Help center
- Customizable reports and dashboards
- Opportunity tracking
- Task management, activity feed
- Email integration with Outlook
- Google Apps integration
- Custom profiles and page layouts
- Lightning App builder
- AppExchange app integration
- Email templates
- Data and file storage per user
- Limited Lightning flow automation
Professional – $75/user per month
- All Essentials plan features except phone, live chat, and help center, plus:
- Service orders
- Service contracts and entitlements
- Work order management
- Asset management and product tracking
- Unlimited custom applications
- Developer Sandbox
- 2 Roles and permissions per org
- 3 Record types per object
Available add-ons:
- Knowledge (read-write) – $75/user/month
- Web services API – $25/user/month
- Developer Pro Sandbox
Enterprise – $150/user per month
- All Essentials and Professional plan features except phone, plus:
- Service console apps
- Advanced case management
- Advanced reporting features
- Offline access
- Web services API
- Lightning flow automation (unlimited)
- Roles and permissions
- Record types (per object)
- Salesforce identity
- Workflow approval
Available add-ons:
- Knowledge (read-write) – $75/user/month
- Chat (live agent) – $75/user/month
- Developer Pro Sandbox
- Full Sandbox
Unlimited – $300/user per month
- All Enterprise plan features, plus:
- Knowledge (read-write)
- Chat (live agent)
- Developer Pro Sandbox
- 1 Full Sandbox per org
- 24/7 Support and configuration services
Integrations
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
- Autotask
- ConnectWise
- JIRA
- Salesforce Service Cloud
- ServiceNow
- Zendesk
- Oracle Service Cloud
- Freshdesk
- Freshservice
- Desk.com
- Help Scout
- Cherwell Software
- Wrike
- SugarCRM
- Microsoft Dynamics CRM
- Zoho CRM
- Netsuite
- Autotask
- Close.io
- ConnectWie
- Infusionsoft
- Pipedrive
- HubSpot CRM
- Oracle Sales Cloud
- Base CRM
- CustomerGauge
- Act! Essentials
- Sap Hybrid Cloud for Customers
- Sage CRM
- Bullhorn
- Maximizer CRM
- Insightly
- Microsoft Dynamics GP
- Microsoft Dynamics AX
- QuickBooks
- Freshbooks
- Taxify
- Sage Intacct
- Sage 200
- Tipalti
- Plaid
- Shopify
- Volusion
- Ecwid
- Bigcommerce
- Magento
- Etsy
- Woocommerce
- Weebly
- SAPAnywhere
- Epages
- Oracle Eloqua
- Marketo
- HubSpot Marketing
- Act-On
- MailChimp
- Mailjet
- Allbound
- Autopilot
- Constant Contact
- Kissmetrics
- Facebook Lead Ads
- Campaign Monitor
- iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Company Email
info@salesforce.com
Contact No.
Company's Address
Salesforce Tower, 415 Mission Street, 3rd Floor
San Francisco, CA 94105
USA
Salesforce Service Cloud Comparisons
Popular Salesforce Service Cloud Alternatives
You don’t want just a broad set of features and flexible pricing plans from a popular CRM Software. Almost as significant as main features is a trustworthy customer support. You want to make sure that if you have any questions about TrustSpot or Salesforce Service Cloud, or you face some problems, or maybe you’ll need to ask for a certain update or feature useful to your team you can trust in a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are provided. It’s also a major asset if you are able to enjoy personal training or at least an FAQ you can use.
Page last modified