Texting.io
vsHiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Mass Text Capability
- Two Way Texting
- Free Incoming Messages
- CTIA/Carrier Compliance
- Dashboard Reports
- Built-In Link Shortener
- Unlimited Subscribers
- Appointment Scheduling
Pricing Info
Pricing Info
Texting.io offers a plethora of enterprise pricing plans that make it suitable for a wide variety of organizations. It also features both a free package and a free trial for its premium plans.
Free
- 50 SMS
- Unlimited Opt-in Keywords
- Free incoming texts
- 10 Contacts
- Free Toll-Free Number
- 5 Appointment Reminders
Starter – $25/month
- 500 SMS
- Unlimited Opt-in Keywords
- Free incoming texts
- Unlimited Contacts
- Free Toll-Free Number
- Unlimited Appointment Reminders
Small Businesses – $45/month
- 1,000 SMS
- Unlimited Opt-in Keywords
- Free incoming texts
- Unlimited Contacts
- Free Toll-Free Number
- Unlimited Appointment Reminders
Most Popular – $75/month
- 2,000 SMS
- Unlimited Opt-in Keywords
- Free incoming texts
- Unlimited Contacts
- Free Toll-Free Number
- Unlimited Appointment Reminders
Startup – $145/month
- 5,000 SMS
- Unlimited Opt-in Keywords
- Free incoming texts
- Unlimited Contacts
- Free Toll-Free Number
- Unlimited Appointment Reminders
Deluxe – $300/month
- 10,000 SMS
- Unlimited Opt-in Keywords
- Free incoming texts
- Unlimited Contacts
- Free Toll-Free Number
- Unlimited Appointment Reminders
Pro – $600/month
- 20,000 SMS
- Unlimited Opt-in Keywords
- Free incoming texts
- Unlimited Contacts
- Free Toll-Free Number
- Unlimited Appointment Reminders
Custom – By quote
- Custome SMS Amount
- Unlimited Opt-in Keywords
- Free incoming texts
- Unlimited Contacts
- Free Toll-Free Number
- Unlimited Appointment Reminders
Integrations
Integrations
Texting.io can connect with Zapier to provide unlimited integration with any app you use. It can also sync data with Google Calendar and Outlook Calendar to help streamline your appointment reminder scheduling.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Texting.io is a business SMS platform that provides SMS-based services such as sending mass texts and creating SMS appointment reminders.
Company Email
Company's Address
Texting.io
Toronto, Ontario,
Canada
Texting.io Comparisons
Popular Texting.io Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multichannel inbox
- Assignments and ownership
- In-thread collaboration
- Automations and rules
- Round-robin and load balancing
- Knowledge base and customer portal
- Live chat widget
- Analytics and SLAs
- AI Copilot
- AI agents and insights
Pricing Info
Hiver offers three enterprise pricing plans as well as a free-forever plan. Here are the details:
FREE – $0/user/month
For teams just getting started with customer service.
- Shared Inboxes with Email, Live Chat, WhatsApp, and Voice channels
- Team collaboration features
- Knowledge Base
- Slack integration
- 24/7 email and live chat support
GROWTH – $25/user/month (billed annually)
Ideal for small teams to deliver effortless, multi-channel support.
- Everything in Free, plus:
- Service Level Agreements (SLAs)
- Customer Portal
- Rule-based Automations
- Conversation and Performance Analytics
- Integrations with CRM, E-commerce, Billing, and more
PRO – $45/user/month (billed annually)
For teams looking to scale their customer service operations.
- Everything in Growth, plus:
- CSAT Surveys
- Chatbots
- Load-balanced Round-robin assignment
- Custom Dashboards and CSAT/SLA Analytics
ELITE – $75/user/month (billed annually)
For teams looking to transform their support with advanced features.
- Everything in Pro, plus:
- Skill-based Routing
- Custom Roles and Permissions
- HIPAA compliance
- Okta SSO Integration
- Additional services and custom build hours
Add-on: Hiver AI – $20/user/month
Available for all paid plans.
- AI Copilot: Assists your team with an AI Summarizer, AI Compose, and Ask AI features.
- AI Agents: Autonomously performs actions like AI Tagging and AI Sentiment Analysis.
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
Hiver Comparisons
Popular Hiver Alternatives
You shouldn’t count on simply a wide set of functionalities and scalable pricing from a well-known Communications Software. Almost as important as key features is a quality customer support. You want to make sure that if you have any questions about Texting.io or Hiver, or you struggle with some problems, or perhaps you’ll need to ask for a certain update or feature useful to your team you can count on a responsive and helpful customer support. Examine if services such as phone support, tickets or live chat are provided. It’s also a significant advantage if you are able to benefit from personal training or at the very least a knowledge base you can use.
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