Teamwork Desk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Reporting
- Time tracking
- Automated triggers
- Customer portal
- Smart Inboxes
Pricing Info
Pricing Info
Teamwork Desk offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select your plan:
Starter – $7 per agent/month
- 10 agents
- Unlimited inboxes
- 1 free Help Docs site
- Smart inboxes
- Print and export tickets
- Teamwork Projects integration
Plus – $13 per agent/month
- All features from Starter plan
- Triggers
- Time tracking
- Two factor authentication
Pro – $25 per agent/month
- All features from Plus plan
- Reporting
- Companies
- Customer happiness ratings
- Custom fields
- Training wheels
Enterprise – Contact us for pricing
- All features from Pro plan
- Priority support
- Enterprise customer success manager
- Team onboarding and training
- Single sign-on
Integrations
Integrations
Teamwork Desk integrates with the following business systems and applications:
- Teamwork Projects
- HubSpot
- OneDrive for Business
- Dropbox
- Zendesk
- Xero
- Calendar Sync
- Box
- Time Doctor
- Hubstaff
- Gmail
- EagleSchedule
- Freshbooks
- QuickBooks
- SupportBee
- TimeCamp
- Blinksale
- Outlook
- Google Drive
- Harvest
and many more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
YOUNITY, TSG Ltd,
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Teamwork Desk is a cutting-edge Help Desk software designed to eliminate the pain points in customer support both for your team and your customer.
Company Email
support@teamwork.com
Contact No.
Company's Address
North Point House North Point Business Park
New Mallow Rd
Cork, Ireland
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- User-friendly web-based help desk ticket submission
- Automated email notifications when tickets updated
- Ticket tracking and history
- Self support channels for end users who want to fix issues on their own
- Customizable fields, status, priorities and workflows
- Integrated dashboard for easy monitoring and management
- Email and RSS subscription to threads, forums, and online communities
- Knowledgebase with entries searchable via category and keyword
- Integrated Screenshot capture tool
Pricing Info
Here is the KronoDesk cost information:
KronoDesk offers 8 pricing plans, details are described below.
Free. This 30-day, 3-agent trial version lets you feel and experience the benefits of KronoDesk.
Single. 1 agent, unlimited customers, unlimited tickets. Available at $19.99 / month
3-User. 3 agents, unlimited customers, unlimited tickets Available at $69.99 /month
5-User. 5 agents, unlimited customers, unlimited tickets Available at $99.99/ month
10-User .10 agents, unlimited customers, unlimited tickets. Available at $159.99 / month
20-User. 20 agents, unlimited customers, unlimited tickets. Available at $199.99 / month
50-User. 50 agents, unlimited customers, unlimited tickets. Available at $399.99/ month
100-User.100 agents, unlimited customers, unlimited tickets. Available at $599.99 / month
Integrations
- Spira Team
- Email integration
- MS Office 2010/2013 (Prerequisite: Microsoft VSTO 10.0 – x86 | x64)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Norkom Technologies, Deutsche Bank, Dolby, EA Sports
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface.
Company Email
sales@inflectra.com
Contact No.
Company's Address
8121 Georgia Ave, Suite 504, Silver Spring, MD 20910-4957, United States of America
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You shouldn’t expect simply a broad set of features and adjustable pricing plans from a reliable Help Desk Software. Almost as significant as key features is a trustworthy customer support. You want to guarantee that if you have any questions about Teamwork Desk or KronoDesk, or you struggle with some problems, or perhaps you’ll want to ask for a specific change or feature beneficial to your team you can count on a responsive and helpful customer support. See if services such as phone support, tickets or live chat are available. Additionally, it’s a big plus if you are able to profit from personal training or at least a knowledge base you can use.
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