What is better TeamViewer or Surfboard? It’s easy to our scoring system to help you get a general idea which Customer Support Software product is better for your business. For overall product quality, TeamViewer attained 8.4 points, while Surfboard earned 8.0 points. Meanwhile, for user satisfaction, TeamViewer scored N/A%, while Surfboard scored 93%.
Specifics of their functions, tools, supported platforms, customer service, plus more are given below to provide you with a more accurate assessment. Keep in mind to choose only the features your company needs so as not to waste money for features which are redundant.
In the event you have to quickly identify the more reliable Customer Support Software according to our experts we recommend you examine the following solutions: Zendesk, Freshdesk Omni, Freshdesk.
TeamViewer supports integrations with the following business systems and applications:
Microsoft Outlook
JIRA
Spiceworks
ZenDesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intesa Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamViewer is a software tool that enables you to remote control any computer over the internet within seconds and also conduct online meetings. It is straightforward to use. Just download the client and enter the target's details. Its free version is already a powerful tool for technical support operations.
Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.
Starters – £15 monthly per seat
Automatically schedule shifts 8 weeks in advance
Automatically schedule intraday activities
Configure activities to match the way your team works
Share schedules with surfers across mobile and desktop
Scalers – £25 monthly per seat
All features in Starters +
Intelligently scheduled activities to meet forecasted volume
The solutions analyzed on this page are merely a small sample of our full Customer Support Software category and you should remember that there could be more reliable alternatives available. If you want to make sure you make the optimal decision for your company we strongly suggest that you compare more solutions first. It may also be a good idea to check out our top 10 Customer Support Software list to learn which solutions are in the current year the highest-ranking ones and dominate the market.
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