What is better TeamSupport or CallHippo? It’s a good idea to use our scoring system to help you get a general idea which Customer Support Software product is better for your company. For overall product quality, TeamSupport earned 9.1 points, while CallHippo gained 8.0 points. At the same time, for user satisfaction, TeamSupport scored 99%, while CallHippo scored 100%.
Specifics of their functions, tools, supported platforms, customer support, etc. are available below to give you a more correct comparison. Remember to purchase only the features your business requires to avoid wasting cash for tools that are unnecessary.
In case you you have to quickly locate the top Customer Support Software according to our review team we recommend you examine these solutions: Freshdesk Omni, Zendesk, Freshdesk.
TeamSupport integrates with the following business systems and applications:
JIRA
ServiceNow
HubSpot
Slack
Salesforce.com
Beanstalk
Highrise
MailChimp
Nicereply
Zoho Reports
Dropbox
Zapier
Facebook
Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Other integration updates in CallHippo will be released very soon. After the updates are released, it will become possible to integrate CallHippo with Zapier, Slack, Intercom,and more CRM’s.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bright Livingstone, Dimenson Management Consulting, The Burge
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CallHippo is a software platform that meets all your business requirements associated with phone support Systems.
Every time you test different Customer Support Software solutions you shouldn’t simply analyze their list of features and provided pricing plans. Consider that the service should be meeting your requirements and company so the more flexible their offer the better. Check which systems are supported by TeamSupport and CallHippo and make sure you will get mobile support for whichever devices you use in your company. You should also learn which languages and geographies are supported, because this could be a critical factor for many companies.
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