Salesforce Service Cloud
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Task Management
- Share Notes, Pictures, And Files
- Organize And Access Customer Information
- Deals And Follow-Ups
- Quote Builder
- Integrated CRM
- Product List
- Calculations
- Inventory Management
- Real-Time Inventory Status
- Inventory Alerts
- Payments And Collection
- Transaction Data At A Glance
- Build Custom Apps
Pricing Info
Pricing Info
TeamGram offers four SMB pricing plans for users to choose from. The plans can be availed either on a monthly or yearly subscription basis, and the enterprise pricing varies depending on the number of contacts and companies you need to manage. Give the details a look, and select the best plan for your organization:
Basic
- $8/user/mo. – Billed Monthly
- $6/user/mo. – Billed Annually
- Minimum Of 3 User Licenses
- 5, 000 Contacts And Companies
- Notes And Attachments
- Activities
- Products
- Mobile Apps
- Tags
- 1 Custom Application
- 5 GB File Storage
Regular
- $13/user/mo. – Billed Monthly
- $10/user/mo. – Billed Annually
- Minimum Of 3 User Licenses
- 50, 000 Contacts And Companies
- Notes And Attachments
- Activities
- Products
- Mobile Apps
- Tags
- 2 Custom Applications
- 50GB File Storage
- Leads
- Deals
- Quotes
- 2 Templates
Plus
- $26/user/mo. – Billed Monthly
- $20/user/mo. – Billed Annually
- 250, 000 Contacts And Companies
- Notes And Attachments
- Activities
- Products
- Mobile Apps
- Tags
- 5 Custom Applications
- 150GB File Storage
- Leads
- Deals
- Quotes
- Customer Orders
- Supplier Orders
- Inventory
- Current Accounts
- 5 Templates
- Custom Fields
- Web Forms
- Smart Email
- Advanced Access Control
- Virtual PBX Integration
- API & Integrations
- Phone Support
Unlimited
- $58/user/mo. – Billed Monthly
- $44/user/mo. – Billed Annually
- Unlimited Contacts And Companies
- Notes And Attachments
- Activities
- Products
- Mobile Apps
- Tags
- Unlimited Custom Application
- Unlimited File Storage
- Leads
- Deals
- Quotes
- Customer Orders
- Supplier Orders
- Inventory
- Current Accounts
- Unlimited Templates
- Custom Fields
- Web Forms
- Smart Email
- Advanced Access Control
- Virtual PBX Integration
- API & Integrations
- Phone Support
Integrations
Integrations
TeamGram supports the following integrations:
- VirtualPBX
- MailChimp
- RingCentral
- Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Akbarkod, Tekser Tourism, Toronto Business Development Centre
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An all-in-one CRM software used by businesses and companies to streamline their sales process and collaborate on their tasks.
Company Email
Contact No.
Company's Address
TeamGram Inc.
1 Yonge St Unit 2002,
Toronto, ON M5E 1E5
Canada
TeamGram Comparisons
Popular TeamGram Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Computer Telephony Integration (CTI)
- Record types
- Lead-contact account management
- Files
- Salesforce identity
- Roles and permissions
- Snap-ins for live agent chat
- Social customer service pro
- Knowledge
- Work order management
- Service console
- Customer community
- Chatter
- Community starter
- Email integration with Outlook
- Advanced case management
- Customer account portal
- Custom page layouts
- Standard success Plan
- Asset management
- Omni-channel supervisor
- Field service dispatch
- Service contracts and entitlements
- Developer Sandbox
- Unlimited online training
- Activity feed
- Developer Pro Sandbox
- Topics and recommendations
- Data and file storage
- Order management
- Omni-channel routing
- Case auto-assignment
- Service analytics app
- Social customer service starter pack
- Product tracking
- Case milestone tracker
- Unlimited custom applications
- Google Apps integration
- Custom profiles
- AppExchange app integration
- Offline access
- Lightning App builder
- Case escalation rules and queues
- Web services API
- Opportunity tracking
- Workflow and approval automation
- Web and email case capture
- Task management
- Customizable reports and dashboards
- Case email auto-response
- Advanced reporting features
- Salesforce mobile app
- Email templates
Pricing Info
Salesforce Service cloud offers 4 SMB and enterprise pricing plans billed annually.
Essentials – $25/user per month
- Chatter
- Salesforce mobile app
- Files
- Topics and recommendations
- Case auto-assignment
- Web and email case capture
- Case email auto-response
- Case escalation rules and queues
- Lead-contact account management
- 1 Service console app per org
- Basic omni-channel routing
- Omni-channel supervisor
- Knowledge (read only)
- Knowledge (read-write)
- Computer Telephony Integration (CTI)
- Phone
- Social Customer Service
- Live agent chat (limited functionality)
- Next best action
- Help center
- Customizable reports and dashboards
- Opportunity tracking
- Task management, activity feed
- Email integration with Outlook
- Google Apps integration
- Custom profiles and page layouts
- Lightning App builder
- AppExchange app integration
- Email templates
- Data and file storage per user
- Limited Lightning flow automation
Professional – $75/user per month
- All Essentials plan features except phone, live chat, and help center, plus:
- Service orders
- Service contracts and entitlements
- Work order management
- Asset management and product tracking
- Unlimited custom applications
- Developer Sandbox
- 2 Roles and permissions per org
- 3 Record types per object
Available add-ons:
- Knowledge (read-write) – $75/user/month
- Web services API – $25/user/month
- Developer Pro Sandbox
Enterprise – $150/user per month
- All Essentials and Professional plan features except phone, plus:
- Service console apps
- Advanced case management
- Advanced reporting features
- Offline access
- Web services API
- Lightning flow automation (unlimited)
- Roles and permissions
- Record types (per object)
- Salesforce identity
- Workflow approval
Available add-ons:
- Knowledge (read-write) – $75/user/month
- Chat (live agent) – $75/user/month
- Developer Pro Sandbox
- Full Sandbox
Unlimited – $300/user per month
- All Enterprise plan features, plus:
- Knowledge (read-write)
- Chat (live agent)
- Developer Pro Sandbox
- 1 Full Sandbox per org
- 24/7 Support and configuration services
Integrations
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
- Autotask
- ConnectWise
- JIRA
- Salesforce Service Cloud
- ServiceNow
- Zendesk
- Oracle Service Cloud
- Freshdesk
- Freshservice
- Desk.com
- Help Scout
- Cherwell Software
- Wrike
- SugarCRM
- Microsoft Dynamics CRM
- Zoho CRM
- Netsuite
- Autotask
- Close.io
- ConnectWie
- Infusionsoft
- Pipedrive
- HubSpot CRM
- Oracle Sales Cloud
- Base CRM
- CustomerGauge
- Act! Essentials
- Sap Hybrid Cloud for Customers
- Sage CRM
- Bullhorn
- Maximizer CRM
- Insightly
- Microsoft Dynamics GP
- Microsoft Dynamics AX
- QuickBooks
- Freshbooks
- Taxify
- Sage Intacct
- Sage 200
- Tipalti
- Plaid
- Shopify
- Volusion
- Ecwid
- Bigcommerce
- Magento
- Etsy
- Woocommerce
- Weebly
- SAPAnywhere
- Epages
- Oracle Eloqua
- Marketo
- HubSpot Marketing
- Act-On
- MailChimp
- Mailjet
- Allbound
- Autopilot
- Constant Contact
- Kissmetrics
- Facebook Lead Ads
- Campaign Monitor
- iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Company Email
info@salesforce.com
Contact No.
Company's Address
Salesforce Tower, 415 Mission Street, 3rd Floor
San Francisco, CA 94105
USA
Salesforce Service Cloud Comparisons
Popular Salesforce Service Cloud Alternatives
You don’t want exclusively a broad set of features and scalable pricing plans from a credible CRM Software. Almost as significant as core features is a quality customer support. You want to guarantee that if you have any questions about TeamGram or Salesforce Service Cloud, or you face some problems, or perhaps you’ll need to request a specific update or functionality beneficial to your company you can trust in a responsive and helpful customer support. See whether options such as phone support, tickets or live chat are available. Additionally, it’s a significant advantage if you can benefit from personal training or at the very least a knowledge base you can use.
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