Talkdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Recording
- Voicemail
- Call Disposition and Notes
- Call Queues
- Call Control
- Unlimited Concurrent Calls
- International Numbers
- Outbound Caller ID
- Personalized Greetings
- IVR System
- Skill Based Routing
- Forward to Phone
- Contact History
- Built-In CRM
- Enhanced Caller ID
- Contact Tags and Custom Fields
- Automated Tasks
- Compile Contact Lists
- Integrations
- Data import and Synchronization
- Call Monitoring
- Historical Reporting
- Real-Time Reporting
- Power Dialer
- Web to Lead
- Email Notifications
- Desktop Notifications
Pricing Info
Pricing Info
Talkdesk offers 2 quote-based pricing plans:
Professional Plan
Flexible contact center for growing teams
- Access to One-Click Add-On Apps
- Advanced Voice Capabilities
- CRM/Helpdesk Integrations
- Email Support
- Intelligent Routing
- Power Dialer
- Reporting & Analytics
- Self Administration
- SMS CSAT Surveys
- Superior Call Quality
- Unlimited Call Recording
Enterprise Plan
Advanced capabilities and support for innovative companies
All features of the Professional plan, plus:
- 24×7 Support
- Access to APIs & SDKs
- Access to One-Click Apps
- Advanced Reporting & Analytics
- Advanced Voice Capabilities
- Bring Your Own Carrier
- Context Mobile
- Dedicated Account Manager
- Guaranteed MOS Call Quality
Options
- Agent Productivity Tools
- Digital Channels
- Knowledge Management
- Quality Assurance
- Voice Analytics
- Workforce Management
- Workforce Optimization
Integrations
Integrations
Talkdesk is compatible with the following business applications and systems:
- Heldesk – Zendesk, Desk.com, Helpscout, Freshdesk, UserVoice, Intercom, Groove
- CRM – Salesforce, SugarCRM, Pipedrive, Nimble, Zoho, OnePageCRM, Highrise, RelateIQ, Contactually, Infusionsoft, Microsoft Dynamics
- Chat – Olark, Livechat, Userlike, Snapengage
- Ecommerce – Shopify, BigCommerce, Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zenefits, Handy, Dropbox, and Thumbtack
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Talkdesk is a leading browser-based call center software. It integrates with LiveChat, Shopify, Zendesk, and Salesforce to provide information about the caller.
Company Email
support@talkdesk.com
Contact No.
Company's Address
655 W Evelyn, Suite 2, Mountain View, CA 94041
Talkdesk Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Drag & Drop Template Editor
- Premium Email Templates
- Free Images
- Reusable Content Blocks
- XML Product Feeds
- Merge Tags
- Web Plugin
- Plugin Customization
- File Manager
- Photo Storage
- Email Export/Download
- Integrations
Pricing Info
TOPOL is available in two editions – professional and plugin. Here are the enterprise pricing details:
TOPOL Pro Plans
TOPOL Pro Free – $0
- For personal use
- Free 5 GB image data traffic
- Unlimited email newsletter templates
TOPOL Pro Paid – $10/3 users/month ($15 if billed annually)
- Advanced features for teams & agencies
- Free 5 GB image data traffic
- Premium email templates & Free images
- Unlimited email newsletter templates
- Merge tags, special content, & special links
- Prebuilt content blocks
- Saved content blocks
- HTML blocks
- Template management
- Collaboration
- Sending platform integration
TOPOL Plugin Plans
TOPOL Pugin Startup – $60/month
- 50 active app users
- Unlimited cloud storage
- Free 5 GB image data traffic
- Includes all Pro editor features
- Support for multiple languages
- White Label editor
- Prebuilt content blocks
- Custom content blocks
- HTML blocks
- Product content blocks
- Merge tags, special content, & special links
- Custom plugin notifications
- Custom plugin skins
- Integration with custom or self-hosted storage
TOPOL Plugin Business – $300/month
- 1,000 active app users
- Unlimited cloud storage
- Free 5 GB image data traffic
- Includes all Pro editor features
- Includes all Plugin Startup features
TOPOL Plugin Unlimited – $600/month ($6,000 if billed annually)
- Unlimited active app users
- Unlimited cloud storage
- Free 5 GB image data traffic
- Includes all Pro editor features
- Includes all Plugin Startup features
Integrations
TOPOL integrates with:
- Gmail
- MS Outlook
- Mailchimp
- Sendy.co
- Sendinblue
- Google Storage Platform
- Amazon S3
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BBC, Intercom, Deloitte
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TOPOL.io is an email design software that allows users to create professional-looking email newsletters without HTML coding and graphic designing skills needed
Company Email
hello@topol.io
Contact No.
Company's Address
Ecomail.cz, s.r.o.
Aa Zderaze 1275/15, 120 00 Prague 2,
Czech republic
TOPOL Comparisons
Popular TOPOL Alternatives
Almost as essential as features and customer support quality are pricing options made available by Talkdesk and TOPOL. Although price should not be the only aspect it’s surely an important thing to consider. You should count on a flexible pricing package that can be matched with your company size and painlessly scaled up when your business grows. Be sure that you don’t pick pricing plans that have extra tools that you won’t find a use for and always make an effort to contact with the vendor directly because big companies can frequently count on discounts. You should also give a chance to a free trial or demo of each service to spend at least some time using it. It’s a valuable experience that doesn’t need you to pay any money and gives you a reliable overview of what it’s like to work with Talkdesk and TOPOL.
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