Front
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Recording
- Voicemail
- Call Disposition and Notes
- Call Queues
- Call Control
- Unlimited Concurrent Calls
- International Numbers
- Outbound Caller ID
- Personalized Greetings
- IVR System
- Skill Based Routing
- Forward to Phone
- Contact History
- Built-In CRM
- Enhanced Caller ID
- Contact Tags and Custom Fields
- Automated Tasks
- Compile Contact Lists
- Integrations
- Data import and Synchronization
- Call Monitoring
- Historical Reporting
- Real-Time Reporting
- Power Dialer
- Web to Lead
- Email Notifications
- Desktop Notifications
Pricing Info
Pricing Info
Talkdesk offers 2 quote-based pricing plans:
Professional Plan
Flexible contact center for growing teams
- Access to One-Click Add-On Apps
- Advanced Voice Capabilities
- CRM/Helpdesk Integrations
- Email Support
- Intelligent Routing
- Power Dialer
- Reporting & Analytics
- Self Administration
- SMS CSAT Surveys
- Superior Call Quality
- Unlimited Call Recording
Enterprise Plan
Advanced capabilities and support for innovative companies
All features of the Professional plan, plus:
- 24×7 Support
- Access to APIs & SDKs
- Access to One-Click Apps
- Advanced Reporting & Analytics
- Advanced Voice Capabilities
- Bring Your Own Carrier
- Context Mobile
- Dedicated Account Manager
- Guaranteed MOS Call Quality
Options
- Agent Productivity Tools
- Digital Channels
- Knowledge Management
- Quality Assurance
- Voice Analytics
- Workforce Management
- Workforce Optimization
Integrations
Integrations
Talkdesk is compatible with the following business applications and systems:
- Heldesk – Zendesk, Desk.com, Helpscout, Freshdesk, UserVoice, Intercom, Groove
- CRM – Salesforce, SugarCRM, Pipedrive, Nimble, Zoho, OnePageCRM, Highrise, RelateIQ, Contactually, Infusionsoft, Microsoft Dynamics
- Chat – Olark, Livechat, Userlike, Snapengage
- Ecommerce – Shopify, BigCommerce, Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zenefits, Handy, Dropbox, and Thumbtack
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Talkdesk is a leading browser-based call center software. It integrates with LiveChat, Shopify, Zendesk, and Salesforce to provide information about the caller.
Company Email
support@talkdesk.com
Contact No.
Company's Address
655 W Evelyn, Suite 2, Mountain View, CA 94041
Talkdesk Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multi-Channel Messaging
- Live Chat
- Team Collaboration on Customer Messages
- Basic Automation
- CRM Integration
- Analytics
- Advanced Workflows
- Smart Rules
- User & Team Manageemnt
- Onboarding & Solution Design
- Change Management
- Security & Compliance
- Integrations with 3rd-Party Tools
Pricing Info
Front has built the plans that help you build stronger relationships:
Starter – $19/user per month (billed annually)
- Multi-channel messaging (excludes Voice)
- Live chat
- Team collaboration on customer messages
- Calendar and one-click meeting scheduling
- Basic automation
- Integrations with 3rd-party tools (excludes automation, communications, and custom plugins)
- Security & compliance
Prime – $49/user per month (billed annually)
EVERYTHING IN STARTER, PLUS:
- CRM integration
- Analytics
- Advanced workflows
Enterprise – $99/user per month (billed annually)
EVERYTHING IN PRIME, PLUS:
- Smart Rules
- User and team management
- Onboarding and solution design
- Change management
The plans offered by Front require at least 2 users. We’re happy to talk you through what would work best for your business — just reach out at sales@frontapp.com.
Integrations
Front integrates with the following business systems and applications:
- Salesforce
- Slack
- Intercom
- HubSpot
- Pipedrive
- AskNicely
- Nicereply
- Asana
- Airtable
- Monday.com
- Clickup
- Delighted
- Outreach
- Office 365
- Drift
- Github
- Gainsight
- Jira
- Gmail
- Google Drive
- Guru
- Aircall
- Census
- Clearbit
- Dropbox
- Facebook Messenger
- Helpdocs
- Shopify
- Twilio SMS
- Make (formerly Integromat)
- Zoho CRM
- Zapier
- Zoom
Find the full list on front.com/integrations.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
HOMER, CSA Transportation, NearNorth
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Front is an efficient inbox management app featuring a unified inbox that consolidates multiple channels in one place for better team collaboration. With Front, you can rest assured that all your emails will be accounted for. It has an intuitive contacts database and integrates well with social media channels.
Company Email
sales@frontapp.com
Company's Address
Front Comparisons
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All the data, information and experiences that we offered in this analysis were taken from official vendor pages, marketing materials available online, real-life experience from real users as well as our own everyday use of every app by a professional reviewer. We pay a lot of attention to extensively analyze every service, so we not only examine it internally, but we also compare our findings with opinions of other people from the B2B community.
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