What is better Symphony Summit or SherpaDesk? If you’re experiencing a difficult time choosing the right Customer Support Software product for your situation, we suggest that you do a comparison of the available software and see which service offers more positive aspects. In particular, here you can assess Symphony Summit (overall score: 8.0; user rating: 100%) vs. SherpaDesk (overall score: 7.5; user rating: 100%) for their overall performance.
You can even see which one provides more tools that you need or which has better pricing plans for your current budget. Using a clear table to match their features will significantly increase the odds of getting the right product for your company. Pay attention to other areas of the software like ease-of-use, adaptability, scalability, and pricing terms.
If you want to quickly decide on the more reliable IT Service Software according to our review team we suggest you take a look at one of these solutions: Zendesk, Freshservice, LiveAgent.
Contact Symphony Summit for enterprise pricing information and other product details on. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Symphony Summit Service Management offers the following integration options:
REST API
DB
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NEC, Deloitte, Panasonic
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SUMMIT’s ITIL 2011 certified Service Management is an intelligent solution that leverages the latest advancement in technology such as Mobility, Analytics and Automation.
SherpaDesk integrates with the following business systems and applications:
Salesforce Sales Cloud
QuickBooks
FreshBooks
QuickBooks Online
Microsoft Office 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Imagination Network, Badal Rain, Benson Consulting, MEA Financial
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SherpaDesk delivers a powerful, reliable customer management platform dedicated to IT businesses, enabling them to provide high-quality service to their clients.
Every time you select a product that you think will work best for your team you shouldn’t simply focus on what experts have to say about it. In many cases individual experience with the service will vary, depending on your own goals and work processes. That’s the reason why in our reviews we also offer our User Satisfaction Rating for each app to give you a reliable overview of how real users of Symphony Summit and SherpaDesk estimate their contact with the software. Our system is based on advanced analysis of product appearances on other sites, social media as well as blogs, so you will get a complete and reliable landscape of what other users think about each app. In this case Symphony Summit got a total satisfaction rating at 100% while for SherpaDesk 100% of people claim they had a positive experience with it.
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