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Compare Symphony Summit vs Salesforce Service Cloud

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better Symphony Summit or Salesforce Service Cloud? Today’s enterprises require the best Customer Support Software product to continue to be competitive. On this page we help you with choosing the right solution, by allowing you to compare Symphony Summit and Salesforce Service Cloud down to the very details of their individual offers.

You can even check our general scoring values, which rate the software general quality and performance. Symphony Summit got a 8.0 score, while Salesforce Service Cloud has a score of 9.6. Likewise, it is possible to compare their general user satisfaction rating: 100% (Symphony Summit) against 97% (Salesforce Service Cloud). Keep in mind to opt for the solution that best addresses your most urgent priorities, not the solution with the higher number of features.

Our team put a lot of effort to review all popular IT Service Software services offered out there, but among all the ones we reviewed these three caught our special attention: LiveAgent, Freshservice, Zendesk.

Both Symphony Summit and Salesforce Service Cloud were evaluated by a team of reliable SaaS experts who carried out a thorough study of all core elements of each software. Their final rating was prepared by means of unique SmartScore model that gives a separate partial score to each element including: main functionalities, client support, mobile support, security, user satisfaction as well as reviews in other media. We know useful features are not the only thing crucial to a company so we make sure we pay attention to all facets of a solution before coming up with its final score.

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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.