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Compare SurveyMonkey vs Bazaarvoice Connections

What is better SurveyMonkey or Bazaarvoice Connections? We are here to improve the cumbersome process of assessing CRM Software products for you. In particular, on this page you can look at the overall performance of SurveyMonkey (9.2) and compare it with the overall performance of Bazaarvoice Connections (8.7).

You can also match their overall user satisfaction rating: SurveyMonkey (91%) vs. Bazaarvoice Connections (97%). What’s more, research their functions in detail to find out which product can better address your company’s requirements. In general, any business solution should allow you to immediately check the big picture, all the while giving you easy access to the details.

Currently, the most significant products in our Survey Software category are: SoGoSurvey, SurveyMonkey, Qualtrics Research Core.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 91%

Pricing

Starting from $37

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Survey Templates
  • Skip Logic
  • Real-time results
  • Enterprise-grade features
  • SPSS integration
  • Custom reporting
  • Text analysis
  • Consolidated account management
  • Net Promoter Score
  • Answer Validation
  • Customizable Survey Links and Design Themes
  • Custom branding
  • Filter and cross-tabbing
  • Export Results to Excel and PDF

Pricing Info

SurveyMonkey offers plans for individuals and enterprise pricing for teams.

Individual Plans

Basic – Free forever

  • Unlimited surveys
  • 10 questions per survey
  • 100 responses per survey
  • 3 collectors per survey

Standard – $37/month (billed monthly)

  • Unlimited surveys
  • Unlimited questions per survey
  • 1,000 responses per month
  • Unlimited collectors per survey

Advantage – $32/month (billed annually – $384/year)

  • Unlimited surveys
  • Unlimited questions per survey
  • Unlimited responses per survey
  • Unlimited collectors per survey
  • Payments
  • Recurring surveys
  • Kiosk mode

Premier – $99/month (billed annually – $1,188/year)

  • All Advantage plan features
  • Prioritized support
  • Advanced survey builder

Team Plans

Team Advantage – $28/user/month (billed annually – $336/user/year)

  • Starts at 3 users
  • Core features

Team Premier – $89/user/month (billed annually – $1,068/user/year)

  • Starts at 3 users
  • All Team Advantage features and advanced features

Team Enterprise – custom pricing

  • Enterprise-grade features

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Microsoft, Samsung, Facebook, Kraft Foods

Integrations

SurveyMonkey integrates with the following business systems and applications:

  • Salesforce
  • Marketo
  • MailChimp
  • HootSuite
  • Piktochart
  • Hubspot
  • Eventbrite
  • Zapier
  • Microsoft Word
  • CleverReach
  • Ambassador
  • Google Sheets
  • Google Forms
  • Trello
  • Microsoft Excel
  • Active Campaign
  • Data Cracker
  • Emma
  • Freshdesk
  • DataHero
  • DiscoverText
  • Drop Thought
  • INinbox
  • OfficeReports
  • Zendesk
  • Wise.NET
  • Syncfrog
  • Trackerbird
  • UniSender
  • OfficeReports
  • NVivo
  • Mad Mini
  • Sympla
  • Jooners

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An app that lets you dig deeper into the demographics and psychographics of your target audience and collect information via real-time surveys. It lets you conduct surveys of any type and size. You can even create, collect, and analyze data from millions of respondents.

Company Email

Contact No.

Company's Address

101 Lytton Avenue
Palo Alto, CA 94301
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Tailored support
  • Client success teams who are local to your region
  • In 37 languages globally
  • Extend your content reach
  • In-depth reporting
  • Respond to reviews, answer questions
  • Industry-leading moderation
  • Brain power
  • 24/7 moderation
  • Customize content tagging for your business easily
  • Global scalability
  • Drive more traffic with Google
  • Improve your ROI on paid ads
  • Strong anti-fraud protections
  • No waiting for content
  • Customize your forms to your needs
  • Innovation built in-house

Pricing Info

Bazaarvoice Connections offers two packages:

Connections Basic (free)

Reply to shopper questions and view up to 25 customer reviews across all participating retailers in the Bazaarvoice network. After you sign up for the FREE Connections Basic program, you will be automatically eligible to upgrade to Connections Premium.

Connections Premium (by quote)

Respond to shopper reviews and queries across all participating retailers. Bazaarvoice’s technology finds the most important reviews across the Bazaarvoice network and collects them in one inbox to make it simple to respond and learn. Connections Premium pricing is tiered based on review volume.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Sleep Revolution, Valspar, Homax Group, Samsung

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An online portal where brands can access and respond to aggregated consumer reviews and questions across retail partner sites in a single interface.

Company Email

connections@bazaarvoice.com

Contact No.

Company's Address

Bazaarvoice Inc., 3900 N. Capital of TX Hwy., Suite 300, Austin, TX 78746

SoGoSurvey

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $199

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Unlimited survey creation
  • Basic and advanced question types
  • Add and edit your own logo
  • Custom messages
  • Survey templates
  • Hide irrelevant questions and question skip logic
  • Full control of survey themes, colors, fonts and more
  • Graphical analysis of results ready to export to PowerPoint and Word
  • Fully customized and personalized email invitations
  • Randomize questions and answer options
  • Data exports (CSV, Word, PPT, XLS)
  • Advanced reporting and analysis
  • Guaranteed anonymous surveys
  • Advanced skip logic
  • Pre-fill known data into visible and hidden fields
  • Auto-translate multilingual surveys
  • Create quiz with automatic scoring
  • Display custom messages based on quiz scores
  • Trend analysis and data comparison
  • Autosave responses
  • Schedule delivery of saved reports
  • Branded URL
  • Multiple users for collaboration and enterprise deployment
  • Admin dashboard and user controls
  • Powerful data segmentation and data visualization
  • Text analysis and statistical significance
  • Single Sign-On (SSO)
  • Share dynamic links to reports and dashboards
  • Closed-loop feedback email alerts
  • Salesforce integration
  • API
  • Advanced security management
  • Limit account access to trusted networks
  • HIPAA compliance with BAA

Pricing Info

SoGoSurvey has a variety of pricing plans that you can choose from. Here are the details:

Survey Tool

Basic – Free

  • Basic features
  • Unlimited survey creation
  • 200 responses per year

Plus – $299 per year

  • Basic features
  • All basic and advanced question types
  • Add your own survey logo
  • Edit logo within platform
  • Show custom thank you message
  • Copy survey
  • Simple skip logic
  • Export data to Excel

Pro – $199 per month or $788 per year

  • All Plus plan features
  • More question types, including Image Choice and Grids
  • Hide irrelevant questions and question skip logic
  • Full control of survey themes, colors, fonts and more
  • Graphical analysis of results ready for export to PowerPoint and Word
  • Fully customized and personalized email invitations
  • Randomize questions and answer options
  • Data exports (CSV, Word, PPT, XLS)

Premium – $299 per month or $1,118 per year

  • All Pro plan features
  • Advanced reporting and analysis
  • Guaranteed anonymous surveys
  • Advanced skip logic
  • Pre-fill known data into visible and hidden fields
  • Auto-translate multilingual surveys
  • Create quiz with automatic scoring
  • Display custom messages based on quiz scores
  • Trend analysis and data comparison
  • Autosave responses
  • Schedule delivery of saved reports

Enterprise – Contact vendor

  • All Premium features
  • Branded URL
  • Multiple users for collaboration and enterprise deployment
  • Admin dashboard and user controls
  • Powerful data segmentation and data visualization
  • Text analysis and statistical significance
  • Single Sign-On (SSO)
  • Share dynamic links to reports and dashboards
  • Closed-loop feedback — email alerts
  • Salesforce integration
  • API
  • Advanced security management
  • Limit account access to trusted networks
  • HIPAA compliance — with BAA

Quiz Tool

Pro – included with survey tool

  • All Plus plan features
  • More question types, including Image Choice and Grids
  • Hide irrelevant questions and question skip logic
  • Full control of quizzes themes, colors, fonts and more
  • Graphical analysis of results ready for export to PowerPoint and Word
  • Fully customized and personalized email invitations
  • Randomize questions and answer options
  • Quizzes with custom feedback
  • Data exports (CSV, Word, PPT, XLS)

Premium – included with survey tool

  • All Pro plan features
  • Advanced reporting and analysis
  • Guaranteed anonymous quizzes
  • Advanced skip logic
  • Pre-fill known data into visible and hidden fields
  • Auto-translate multilingual quizzes
  • Create quiz with automatic scoring
  • Display custom messages based on quiz scores
  • Trend analysis and data comparison
  • Autosave responses
  • Schedule delivery of saved reports

Enterprise – Contact vendor

  • All Premium features
  • Branded URL
  • Multiple users for collaboration and enterprise deployment
  • Admin dashboard and user controls
  • Powerful data segmentation and data visualization
  • Text analysis and statistical significance
  • Single Sign-On (SSO)
  • Share dynamic links to reports and dashboards
  • Closed-loop feedback — email alerts
  • Salesforce integration
  • API
  • Advanced security management
  • Limit account access to trusted networks
  • HIPAA compliance — with BAA

Customer Experience – Contact vendor

Employee Experience – Contact vendor

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Accenture, Yamaha, FedEx

Integrations

SoGoSurvey integrates seamlessly with the following third-party applications:

  • Salesforce
  • Asana
  • Zapier
  • Zendesk
  • Basecamp
  • Google Analytics
  • Trello
  • Gmail
  • Slack
  • HubSpot CRM
  • Infusionsoft
  • ClickSend

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A comprehensive customer feedback survey system designed to fit across industries. It collects customer and employee feedback and conducts engagement surveys. The platform also has a robust quiz maker and advanced survey tools to enhance the user experience.

Company Email

support1@sogosurvey.com

Contact No.

Company's Address

SoGoSurvey
2291 Wood Oak Drive
Suite 300
Herndon, VA 20171

You don’t want simply a broad range of functionalities and scalable pricing plans from a popular CRM Software. Almost as important as main features is a trustworthy customer support. You want to ensure that if you have any questions about SurveyMonkey or Bazaarvoice Connections, or you struggle with some problems, or maybe you’ll need to ask for a specific update or functionality beneficial to your business you can rely on a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are offered. What is more, it’s a significant advantage if you are able to profit from individual training or at the very least an FAQ you can use.

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