What is better Surveyi2i or PlayVox? It’s easy to our scoring system to provide you with a general idea which Customer Support Software product is more suitable for your company. For overall product quality, Surveyi2i attained 7.3 points, while PlayVox received 8.4 points. Meanwhile, for user satisfaction, Surveyi2i scored 100%, while PlayVox scored 91%.
Details about their functions, tools, supported platforms, customer service, and more are given below to give you a more accurate comparison. Keep in mind to choose only the features your company needs so as not to waste resources for tools which are redundant.
Our experts made sure to review all popular Customer Support Software services that you can find out there, but among them these three deserved our special attention: Freshdesk, Zendesk, Freshdesk Omni.
Survey i2i offers three different product plans designed to meet varying business specifications and budget. A free trial period of 10 days is also available for those who want to take Surveyi2i for a test drive.
Pro – $950
Comes with the following tools and functionalities:
PlayVox integrates with the following business systems and applications:
Salesforce
Zendesk
Five9
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Google, Neustar, Thumbtack, XBOX ONE
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
PlayVox is a provider of call center quality assurance, training, and collaboration software for multiple channels including live chat, phone calls, emails, and social media.
Almost as important as functionalities and user support level are pricing plans made available by Surveyi2i and PlayVox. While cost should not be a deciding factor it’s without a doubt a significant thing to consider. You should try to find a flexible pricing plan that can be adjusted to your company size and effortlessly scaled up when your team expands. Make sure you don’t pick pricing plans that include additional features that you won’t use and always make an effort to get in touch with the vendor directly because enterprises can frequently count on more affordable prices. You should also give a chance to a free trial or demo of each app to spend at least some time using it. It’s a helpful experience that doesn’t need you to spend any money and provides you with a reliable overview of what it feels like to work with Surveyi2i and PlayVox.
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