What is better Surfboard or CallVU? You have so many Customer Support Software options in today’s state of that industry that picking the right product is often overwhelming. On our comparison page, we let you examine the features, pricing conditions, available plans, and more details of Surfboard and CallVU.
You can assess their score (8.0 for Surfboard vs. 8.0 for CallVU) and user satisfaction level (93% for Surfboard vs. 100% for CallVU). The scores and ratings present you with an overall idea how both these software products perform. Additionally, find out if the solution can integrate with your current business apps to promote greater productivity.
People who are pressed for time or need a Employee Scheduling Software advice from our team might want to try out these top choices for the current year: monday.com, Acuity Scheduling from Squarespace, Wrike.
Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.
Starters – £15 monthly per seat
Automatically schedule shifts 8 weeks in advance
Automatically schedule intraday activities
Configure activities to match the way your team works
Share schedules with surfers across mobile and desktop
Scalers – £25 monthly per seat
All features in Starters +
Intelligently scheduled activities to meet forecasted volume
CallVU can integrate with the following IVR systems and CRM platforms:
Avaya
Genesys
CISCO
Salesforce
Amdocs CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T Business Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CallVU Digital Call Experience provides a digital engagement solution that consists of Visual AVR, Service Bots, and Agent-caller Collaboration capabilities.
In the event you are still having doubts about which product will work best in your case it might be a sound idea to analyze each service’s social metrics. Such metrics are frequently an indicator of how popular every service is and how extensive is its online presence. For example, in case of Facebook Surfboard has 0 likes on their official page while CallVU profile is liked by 51 users.
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