ManageEngine SupportCenter Plus
NOAWARDS
YET
Pricing:
Starting from $945
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Computer Telephony Integration
- Contracts and SLA management
- Customer experience management
- Email response management
- Multi-language support
- Reports and dashboards
- Ticket management
- Twitter integration
Pricing Info
Pricing Info
ManageEngine SupportCenter Plus offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Standard
- Free up to 5 technicians
- $2,295 for 10 Support Representatives annually
Professional
- $945 for 2 Support Representatives with 3 Business Units annually
Enterprise
- $1,195 for 2 Support Representatives with 10 Business Units annually
Integrations
Integrations
- Jira integration
- ServiceDesk Plus integration
- Telephony integration
- Zoho CRM integration
- Twitter integration
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sodexho, Hanson, Chicago Tribune, Sierra Technologies
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A web-based CRM and customer support app to effectively manage their account and contact information, customer tickets and service contracts.
Company Email
sales@manageengine.com
Contact No.
Company's Address
Zoho Corporation, 4141 Hacienda Drive, Pleasanton, CA 94588, USA
ManageEngine SupportCenter Plus Comparisons
Popular ManageEngine SupportCenter Plus Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unified Messaging
- Automated Replies
- AI Translation
- Lead Management
- Multi-Platform Integration
- Broadcast Marketing
- Employee Management
- Secure IP Simulation
- Performance Tracking
- Real-Time Alerts
Pricing Info
SCRM Champion offers two pricing plans and a free version. Here’s an overview:
Free Plan – $0 for up to 5 ports
- Up to ten entries of data export
- Multi-login
- Client-specific translation
- Lite text translation
- Session proxy
- Up to three conversations per batch of bulk messaging
- Personalized quick replies
- Group bot
- Conversation management
Standard Plan – $7.50/platform for 100 or more platforms
- Everything in the free plan
- Device management
- Account list
- Protocol account login
- Traffic distribution link
- Fan system deduplication
- Work order deduplication
- Data work order report
- Standard text translation
- Up to 10 images and voice translations per day
- Up to three keyword auto-replies
- Chat history of first 20 messages (up to 5 client replies per day)
- Follow up records
- Client tagging
- Client profiling
- Client data for the first 20 clients
- Sensitive word and behavior monitoring for the first ten results
- Private key
- Group data for the first 20 groups
Professional Plan – $11/platform for 100 or more platforms
- Everything in the standard plan
- Performance reports and settings
- Organizational structure
- Role management
- Group welcome message
- Group tag management
- Unlimited group lists
- Session statistics
- Decryption key
- Unlimited sensitive word, chat, and behavior monitoring
- Client data encryption
- Client statistics
- Unlimited client lists
- Fan activity tagging
- Complete conversation archive
- Super pinned conversations
- Anti-ban settings
- Unlimited keyword auto-replies
- Unlimited bulk messaging
- Unlimited voice and image translations
- Pro text translation
- ChatGPT translation
- Duplicate fan tagging
Integrations
SCRM Champion can integrate with the following:
- CloudSeven
- Promo Picasso
- EchoData
- iMX
- HiSophi
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sea Limited, Shopify, VNG Corporation
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SCRM Champion has a centralized platform ensures efficient handling of customer interactions across multiple channels.
Company Email
info@hiseven.com
Contact No.
Company's Address
Kuala Lumpur, Malaysia
SCRM Champion Comparisons
Popular SCRM Champion Alternatives
If you continue having doubts about which software will be best for your business it may be a good idea to analyze each service’s social metrics. Such metrics are quite often an indicator of how popular every software is and how wide is its online presence. For instance ManageEngine SupportCenter Plus Twitter profile has currently 3871 followers. At the same time SCRM Champion Twitter is followed by 0 users.
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